iPhone 17 Pro只用一个月就褪色？苹果客服回应

Core Viewpoint - The iPhone 17 Pro and Pro Max "Starry Orange" color variant is experiencing a fading issue, where the orange color is reportedly turning pink after about a month of use, despite normal conditions [2][6][9]. Group 1: Consumer Feedback and Issues - Consumers have reported that the fading issue primarily affects the aluminum frame and camera area, with noticeable color change occurring around 30 days of use [6]. - Users have shared comparison images showing the transition from vibrant orange to a pinkish hue [6]. - The issue has been noted since September 2025, with multiple reports of color fading, particularly in the orange and blue variants [3][9]. Group 2: Company Response and Warranty - Apple customer service has indicated that there is no widespread report of the fading issue, and customers experiencing this problem are advised to visit a store for inspection [2]. - If the fading is determined to be non-human damage, Apple may offer repair or replacement services, although there is currently no unified announcement regarding after-sales handling for this issue [2][9]. - Some users have reported mixed experiences with warranty claims, with some being denied service based on the fading issue not being covered under warranty [9].