美团致歉:承担全部费用和损失
MEITUANMEITUAN(HK:03690) 财联社·2026-03-24 04:52

Core Viewpoint - The article discusses a recent issue faced by some Android users of the Meituan app, where they received notifications about abnormal deletion of images and videos. The company has responded promptly to address the situation and reassure users about their data privacy [1]. Group 1: Incident Details - A small number of Android users reported issues with the Meituan app, specifically regarding the unexpected deletion of images and videos [1]. - Meituan's official customer service stated that the problem was due to a conflict with a third-party SDK during the app's automatic cache cleaning process [1]. - Approximately 180 users have contacted customer service regarding this issue, with an estimated potential impact on several hundred users [1]. Group 2: Company Response - Meituan has established a special technical support team to assist affected users in recovering their data [1]. - The company has assured that the issue is localized to the users' phone systems and that the Meituan app does not access, store, or transfer any personal user data, ensuring user privacy and account information remain unaffected [1]. - Meituan has apologized to each affected user and committed to covering all costs and compensating for any losses incurred [1].

美团致歉:承担全部费用和损失 - Reportify