流量是一时的,有利润才长久,2026天猫为优质品牌「兜底」
36氪·2026-03-27 11:12

Core Insights - The article emphasizes the importance of Tmall's "扶优" strategy, which focuses on supporting high-quality brands and products while increasing subsidies to expand user base and serve quality consumers [3][4][6] - Tmall's performance metrics indicate a significant increase in brand merchants with annual transactions exceeding 100 million, showcasing a 15% year-on-year growth [4][5] - The platform aims to enhance merchant profitability and support innovative products through targeted incentives and advertising subsidies [13][15] Group 1: Tmall's Strategy and Performance - Tmall's "扶优" strategy was introduced to support brands with originality and creativity, moving away from equal support to a more selective approach [3][12] - In 2025, Tmall launched over 16 million quality new products, achieving a total transaction of 120 billion, reflecting a 20% year-on-year growth [16] - The number of brands collaborating with Tmall's 88VIP membership program increased by 51%, indicating a focus on high-value consumers [19] Group 2: Challenges in E-commerce - A survey revealed that 30.1% of e-commerce merchants reported negative net profits, with over 30% having profit margins between 0-5% [8] - High traffic costs and low-price competition were identified as major factors eroding merchant profits, with 78% of merchants citing high traffic costs as a concern [9][10] - The article highlights a shift in consumer trust from categories to brands, suggesting a need for merchants to focus on building brand identity [11] Group 3: Technological Advancements and AI Integration - Tmall is leveraging AI to enhance operational efficiency for different types of merchants, with significant investments in AI tools to improve conversion rates [22][24] - The platform's AI customer service, "店小蜜," has served 300 million users and is transitioning to smart sales assistance [23] - As AI tools become widely available, the ability to innovate and attract core consumers will become critical competitive factors for brands [25]

流量是一时的,有利润才长久,2026天猫为优质品牌「兜底」 - Reportify