Financial Data and Key Metrics Changes - In Q4 FY 2025, total revenue grew 4% year over year to $202.5 million, while subscription revenue increased 3% year over year to $182.1 million [4][20] - Non-GAAP operating income for the quarter was $25.9 million, resulting in a 13% non-GAAP operating margin [4][23] - For the full year FY 2025, total revenue was $796.4 million, up 9% year over year, with subscription revenue of $717.9 million, up 7% [26] Business Line Data and Key Metrics Changes - The subscription revenue-based net dollar expansion rate in Q4 was 104, reflecting the impact of elevated churn experienced during FY 2025 [20] - The company had 149 customers generating at least $1 million in annual subscription revenue, an 18% increase year over year [21][12] - Professional services revenue for Q4 was $20.5 million, with gross margins for professional services at breakeven [20][22] Market Data and Key Metrics Changes - The company is focusing on the Enterprise segment, particularly the Global 2,000 to Global 5,000, as the primary target for go-to-market efforts [13] - The total remaining performance obligations (RPO) as of January 31, 2025, was $987.7 million, up 2% year over year [25] Company Strategy and Development Direction - The company is undergoing a transformation to improve efficiency and profitability, with a focus on optimizing the expense base and reallocating resources [5][9] - A new go-to-market coverage model has been implemented to enhance customer relationships and drive better performance [11][14] - The company aims to stabilize operations in FY 2026 while investing in key areas such as sales, customer implementations, and product innovation [10][36] Management's Comments on Operating Environment and Future Outlook - Management acknowledges challenges in the operational and technical aspects but believes the transformation is well underway [6][18] - The macro environment is described as unpredictable, but the company has positioned itself to handle potential challenges [76][78] - FY 2026 is viewed as a transitional year, with expectations for improved execution and consistency in customer implementations [45][90] Other Important Information - The company has reduced its workforce by approximately 15% as part of its restructuring efforts [9][27] - Free cash flow for Q4 was $1.5 million, contributing to a healthy balance sheet with $483.5 million in cash and marketable securities [25][36] Q&A Session Summary Question: What avenues are driving cost efficiency? - Management emphasized a focus on making the business more efficient without sacrificing growth, optimizing investments in critical areas [39][44] Question: What is the impact of higher data costs on subscription gross margins? - Management noted that rising data costs and initial setup costs for new data centers are impacting gross margins [48][50] Question: How is the company balancing new customer acquisition with existing customer growth? - The strategy is to solidify the existing customer base while also pursuing new logos, focusing on significant enterprise accounts [55][59] Question: What are the challenges with implementation and how is the company addressing them? - Management acknowledged historical implementation challenges and is working to standardize and improve the process [61][66] Question: What is the hiring strategy for the go-to-market team? - The company plans to hire in the second half of the year to prepare for FY 2027, focusing on building a strong sales capacity [71][74] Question: How is the macro environment affecting customer spending? - Management indicated that while there is some uncertainty, the company is well-positioned to handle it and is seeing a good pipeline [76][78] Question: How significant is the federal government business for Sprinklr? - Management stated that the federal government business is very small and not material to overall operations [84]

Financial Data and Key Metrics Changes - Total revenue for Q4 FY 2025 was $202.5 million, representing a 4% year-over-year growth, while subscription revenue grew 3% year-over-year to $182.1 million [5][21] - Non-GAAP operating income was $25.9 million, resulting in a 13% non-GAAP operating margin for the quarter [5][24] - For the full year FY 2025, total revenue was $796.4 million, up 9% year-over-year, with subscription revenue of $717.9 million, up 7% [27] Business Line Data and Key Metrics Changes - Professional services revenue for Q4 was $20.5 million, with gross margins for subscription at 79% and professional services at breakeven, leading to a total non-GAAP gross margin of 71% [21][23] - The number of customers generating at least $1 million in annual subscription revenue increased by 18% year-over-year to 149 [22][27] Market Data and Key Metrics Changes - The calculated billings for Q4 were $298.6 million, an increase of 10% year-over-year [26] - Remaining performance obligations (RPO) stood at $987.7 million, up 2% year-over-year, while current RPO (CRPO) was $612.5 million, up 4% [26] Company Strategy and Development Direction - The company is focusing on transforming its business for durable growth and improved profitability, with FY 2026 identified as a transitional year [7][10] - A new go-to-market coverage model has been implemented to enhance customer relationships, particularly with the top 400 customers [12][14] - The company aims to optimize its cost structure and improve operating margins while investing in key strategic areas [10][29] Management's Comments on Operating Environment and Future Outlook - Management acknowledged challenges in execution and customer satisfaction but expressed optimism about the transformation underway [19][20] - The macro environment is described as unpredictable, but the company believes it is well-positioned to handle potential challenges [78][80] Other Important Information - The company underwent a restructuring that included a 15% reduction in workforce to better align costs with current business needs [10][29] - The company expects to generate approximately $120 million in free cash flow for FY 2026, representing a 100% increase compared to FY 2025 [37] Q&A Session Summary Question: What avenues are driving cost efficiency, and is there a risk of sacrificing growth? - Management emphasized that the focus is on improving efficiency without sacrificing growth, with significant cost reductions allowing for reinvestment in key areas [40][44] Question: How is the company focusing on new customer acquisition versus existing customers? - The strategy is to solidify the existing customer base while also pursuing new logos, particularly among larger enterprises [54][56] Question: What are the challenges related to implementation, and how is the company addressing them? - Management acknowledged historical implementation challenges and is working to standardize and improve the process to enhance customer satisfaction [61][63] Question: How is the company planning to reinvest in hiring, particularly for the go-to-market strategy? - The company plans to hire in the second half of the year to ensure sales representatives are ramped up for FY 2027 [71][73] Question: What is the company's exposure to the federal government market? - The federal government segment is described as very small and not material to the overall business [86] Question: Has anything in the transformation process been harder than expected? - Management indicated that while there are challenges, the technology and market demand are strong, and the focus is on improving execution and consistency [90][92]

NEW YORK, Oct. 14, 2024 /PRNewswire/ -- The Gross Law Firm issues the following notice to shareholders of Sprinklr, Inc. (NYSE: CXM). Shareholders who purchased shares of CXM during the class period listed are encouraged to contact the firm regarding possible lead plaintiff appointment. Appointment as lead plaintiff is not required to partake in any recovery. CONTACT US HERE: https://securitiesclasslaw.com/securities/sprinklr-loss-submission-form/?id=107860&from=4 CLASS PERIOD: March 29, 2023 to June 5, 202 ...

Core Viewpoint - The Sprinklr class action lawsuit alleges that the company and its executives made misleading statements regarding its performance and growth prospects, leading to significant stock price declines during the class period [3][4][5]. Company Overview - Sprinklr, Inc. provides enterprise cloud software products globally [2]. Allegations of the Lawsuit - The lawsuit claims that Sprinklr faced difficulties in scaling its Contact Center as a Service market, which contributed to a slowdown in growth for its core products [3]. - On December 6, 2023, Sprinklr reported a sequential decrease in the number of customers spending over $1 million, attributing this to macroeconomic conditions, and reduced its fiscal 2025 growth outlook from 16% to 10%, resulting in a stock price drop of over 33% [4]. - On June 5, 2024, Sprinklr further lowered its fiscal year 2025 growth projections to 7%, citing reduced customer retention and macro headwinds, which led to an additional stock price decline of over 15% [5]. Legal Process - The Private Securities Litigation Reform Act of 1995 allows investors who purchased Sprinklr securities during the class period to seek appointment as lead plaintiff in the lawsuit, representing the interests of the class [6]. Law Firm Background - Robbins Geller Rudman & Dowd LLP is a leading law firm in securities fraud cases, having recovered $6.6 billion for investors in class action cases, and is recognized for securing significant monetary relief for investors [7].

LOS ANGELES, Oct. 11, 2024 /PRNewswire/ -- The DJS Law Group reminds investors of a class action lawsuit against Sprinklr, Inc. ("Sprinklr" or "the Company") (NYSE: CXM) for violations of §§10(b) and 20(a) of the Securities Exchange Act of 1934 and Rule 10b-5 promulgated thereunder by the U.S. Securities and Exchange Commission. Shareholders who purchased shares of CXM during the class period listed are encouraged to contact the firm regarding possible lead plaintiff appointments. Appointment as lead plaint ...

NEW YORK, Oct. 08, 2024 (GLOBE NEWSWIRE) -- The Gross Law Firm issues the following notice to shareholders of Sprinklr, Inc. (NYSE: CXM). Shareholders who purchased shares of CXM during the class period listed are encouraged to contact the firm regarding possible lead plaintiff appointment. Appointment as lead plaintiff is not required to partake in any recovery. CONTACT US HERE: https://securitiesclasslaw.com/securities/sprinklr-loss-submission-form/?id=107028&from=3 CLASS PERIOD: March 29, 2023 to June 5, ...

NEW YORK, Oct. 04, 2024 (GLOBE NEWSWIRE) -- WHY: Rosen Law Firm, a global investor rights law firm, reminds purchasers of securities of Sprinklr, Inc. (NYSE: CXM) between March 29, 2023 and June 5, 2024, both dates inclusive (the "Class Period"), of the important October 15, 2024 lead plaintiff deadline. SO WHAT: If you purchased Sprinklr securities during the Class Period you may be entitled to compensation without payment of any out of pocket fees or costs through a contingency fee arrangement. WHAT TO DO ...

Core Viewpoint - Sprinklr, Inc. has faced significant stock price declines due to reduced growth expectations and changes in sales strategy, prompting a class action notice for shareholders [1][2]. Group 1: Company Performance - Sprinklr announced strong Q3 2024 results on December 6, 2023, but subsequently reduced its estimated growth for Q4 and full year 2025, citing "subscription renewal pressures" and macroeconomic headwinds [2]. - The company’s stock price fell by $5.59 per share, approximately 34%, closing at $11.11 following the announcement of reduced estimates [2]. - On June 5, 2024, Sprinklr cut its fiscal year 2025 growth projections by another 3%, down to 7% annual growth, attributing this to reduced customer retention and macroeconomic challenges [2]. Group 2: Stock Price Impact - Following the June 5 announcement, Sprinklr's stock price dropped from $10.84 to $9.20 per share, a decline of over 15% in one day [2]. - The timing of the changes in sales strategy and leadership has surprised analysts, contributing to the negative market reaction [2]. Group 3: Shareholder Actions - Shareholders who purchased shares during the class period from March 29, 2023, to June 5, 2024, are encouraged to register for potential lead plaintiff appointment in the class action [1][3]. - The deadline for shareholders to seek lead plaintiff status is October 15, 2024, with no cost or obligation to participate [3].

Core Viewpoint - Sprinklr, Inc. has faced significant stock price declines due to reduced growth expectations and changes in sales strategy, leading to a class action notice for shareholders [1][2]. Group 1: Company Performance - On December 6, 2023, Sprinklr announced strong Q3 2024 results but subsequently reduced its estimated growth for Q4 and full year 2025, citing "subscription renewal pressures" and "over-rotation" in sales to the CCaaS market [1]. - Following the announcement, Sprinklr's stock price fell by $5.59 per share, approximately 34%, closing at $11.11 per share [1]. - On June 5, 2024, Sprinklr further cut its fiscal year 2025 growth projections by 3%, down to 7% annual growth, attributing this to reduced customer retention and macroeconomic challenges [1]. - The stock price dropped from $10.84 per share on June 5, 2024, to $9.20 per share on June 6, 2024, marking a decline of over 15% in one day [1]. Group 2: Shareholder Actions - Shareholders who purchased shares of CXM during the specified class period (March 29, 2023, to June 5, 2024) are encouraged to contact the Gross Law Firm regarding potential lead plaintiff appointment [1][2]. - The deadline for shareholders to register for the class action and seek lead plaintiff status is October 15, 2024 [2]. - Registered shareholders will be enrolled in a portfolio monitoring software to receive updates throughout the case lifecycle [2].

Industry Overview - The small and mid-cap software sector is facing significant challenges, particularly for companies lacking growth drivers in artificial intelligence (AI) [1] - Macroeconomic conditions are exerting pressure on enterprise budgets, leading to extended sales cycles [1] Company Insights - Gary Alexander, an analyst with extensive experience in technology, has been actively contributing insights on the software industry since 2017 [1] - His background includes both Wall Street coverage of technology firms and advisory roles for seed-stage startups, providing a comprehensive perspective on current industry trends [1]