Core Points - PSEG Long Island offers a Household Assistance Program that provides a monthly bill discount of $45 to nearly 40,000 eligible customers [2][6] - The company emphasizes its commitment to assist customers struggling with their electric bills through various outreach efforts and support programs [3][4] - Additional energy-saving programs, such as the Residential Energy Affordability Partnership Program, are available to help income-eligible customers reduce their energy bills [5] Group 1: Household Assistance Program - The Household Assistance Program is available year-round for customers who meet certain eligibility criteria, including enrollment in state or federal assistance programs [2][6] - Customers can apply for assistance by contacting PSEG Long Island's Advocacy Hotline [1][4] Group 2: Outreach and Support - PSEG Long Island actively engages with the community by hosting events, sending communications, and training organizations to assist customers with applications [3] - The company encourages customers with past-due balances to reach out for tailored payment agreements [4] Group 3: Energy Efficiency Programs - The Residential Energy Affordability Partnership Program offers free home energy surveys and installations of energy-saving measures for eligible customers [5] - The company provides tips and rebates for energy-efficient practices, such as using smart thermostats and LED bulbs, to help customers lower their energy usage [8]

Core Points - PSEG Long Island emphasizes the importance of customer awareness regarding scams, particularly those threatening immediate power shutoff [2][10] - The company advises customers to verify any unexpected demands for payment by contacting PSEG directly before taking action [2][7] Group 1: Scam Awareness - Scammers often use urgent threats to create panic, leading victims to overlook warning signs [2] - Common tactics include impersonating PSEG employees, demanding personal information, and offering fake discounts [4][5] - Scammers may also use phone spoofing to make their number appear as PSEG Long Island [7] Group 2: Payment Methods - PSEG Long Island does not accept payments through external web-based services, prepaid debit cards, or cryptocurrencies like Bitcoin [7] - Customers are advised to use only the official PSEG Long Island payment methods available through their website and mobile app [6][7] Group 3: Verification Procedures - Genuine PSEG representatives will provide specific account information and will not discuss account details with anyone other than the Customer of Record [8][9] - Customers should independently verify any suspicious calls or emails by contacting PSEG directly at 1-800-490-0025 [7][8] Group 4: Company Background - PSEG Long Island operates under a long-term contract with the Long Island Power Authority and is a subsidiary of Public Service Enterprise Group Inc. [12]