Core Insights - Kinetic Seas Incorporated and Sagtec Global Limited have signed a multi-year agreement to deploy a private white-labeled version of the SKILLIKS AI platform, emphasizing the growing importance of AI in Southeast Asia [1][2] Group 1: Agreement Details - The collaboration is structured as a five-year licensing and collaboration arrangement valued at $2 million USD, which includes a long-term revenue share component [2][8] - The SKILLIKS platform will be hosted on secure U.S.-based cloud servers, allowing Sagtec to utilize it for internal AI software development and client projects [8] Group 2: Strategic Importance - This partnership aims to enhance Sagtec's IT capabilities and provide AI-enabled solutions to clients, thereby expanding their market reach [2][4] - Kinetic Seas emphasizes that the primary barrier to AI adoption at the enterprise level is not the technology itself but existing business processes [4] Group 3: Features and Benefits - The licensed platform will serve as a capability accelerator for Sagtec's IT department, offering access to AI training curriculum, personalized staff evaluations, and tailored training sessions [3][8] - The agreement is expected to deliver significant savings and efficiency gains for both companies, making advanced AI more accessible [4]

Core Insights - Sagtec Global Limited has launched an AI-powered chatbot service aimed at enhancing customer interaction and operational efficiency for the food and beverage (F&B) sector in Malaysia [1][8]. Company Overview - Sagtec is a leading provider of customizable software solutions, primarily serving the F&B sector, and also offers software development, data management, and social media management [9]. Product Launch - The AI chatbot is integrated with Sagtec's point-of-sale (POS) and online ordering platforms, allowing F&B businesses to deploy intelligent virtual assistants for real-time customer engagement [2]. - The onboarding of selected F&B partners will begin in May 2025, with a nationwide rollout planned for Q3 2025, followed by expansion into regional markets such as Indonesia, Singapore, and Thailand [3]. Market Context - The Malaysian food service market is projected to grow from approximately US$15 billion in 2025 to US$28 billion by 2030, reflecting a compound annual growth rate (CAGR) of 13.26% [5]. - The online food delivery segment is expected to reach US$3.2 billion in 2025, with a CAGR of 9.62% projected through 2029 [5]. Consumer Behavior - There is a shift in consumer behavior towards convenience and digital-first experiences, with mobile apps becoming the preferred method for placing food orders [6]. - This digital transformation is unlocking new opportunities for innovation in the F&B industry, emphasizing the importance of customer retention [7]. Key Features of the AI Chatbot - Smart Ordering Handling: Manages delivery and pickup orders through various digital channels [12]. - Reservation and Queue Management: Automates table bookings and provides real-time updates on waiting times [12]. - Menu Guidance and Promotions: Responds to inquiries about menu items and promotes current offers [12]. - Customer Support and Feedback Collection: Provides immediate responses to FAQs and gathers post-meal feedback [12].

Company Overview - Sagtec Global Limited is a leading provider of customizable software solutions, primarily serving the Food & Beverage (F&B) sector, and also offers software development, data management, and social media management to enhance operational efficiency across various industries [6] - The company operates power-bank charging stations at 300 locations across Malaysia through its subsidiary, CL Technology (International) Sdn Bhd [6] Strategic Partnership - Sagtec has expanded into Indonesia through a Master Dealership Agreement with PT Kiwari Asih Solusi, appointing Kiwari as the exclusive master dealer for Sagtec's Speed+ Cloud Base Smart Ordering System [1][5] - Kiwari has committed to a minimum annual purchase of 10,000 licenses, generating an estimated revenue of at least US$30 million over the next five years [2] Market Opportunity - Indonesia's digital transformation market is projected to reach approximately US$60 billion by 2030, with a CAGR of nearly 20% from 2025 to 2030, driven by increasing technology adoption across various sectors [3] - The Asia Pacific cloud-based Point of Sale (POS) market is expected to expand at a CAGR of almost 20% from 2024 to 2030, presenting significant opportunities for Speed+ in a tech-savvy market [4] Industry Trends - The growth in Indonesia's digital economy is fueled by rising consumer spending and a growing middle class, leading businesses to adopt digital solutions to enhance customer experience and operational efficiency [3] - The partnership with Kiwari is seen as a significant milestone in Sagtec's expansion strategy for Southeast Asia, aiming to empower local businesses to optimize their operations [5]