[music] [applause] I still remember the sting of my first real disappointment at work. I was a young woman working in a busy bookstore when my manager suddenly quit. I kept with the day-to-day operations, opening and closing, bank runs, placing textbook orders, and reconciling customer complaints, all during the busiest season of the year, only to find out I wasn't even considered for the managing position.Somehow, I wasn't qualified enough to be promoted. Yet, I was qualified enough to train the new manage ...

Core Insights - Science Applications International Corp. (SAIC) has launched eligibilityNOW, a comprehensive claims management solution aimed at improving the speed and accuracy of processing benefits claims for government agencies [1][2] - The solution leverages AI technology in partnership with Xerox to address eligibility backlogs and enhance outcomes for beneficiaries [1][3] Group 1: Product Overview - eligibilityNOW is designed to modernize the benefits claims lifecycle by digitizing, validating, routing, and securely storing claims data in the cloud [2] - The solution minimizes manual efforts and overcomes legacy system constraints, enabling agencies to deliver health benefits efficiently while meeting service-level expectations [2][3] Group 2: Strategic Importance - The platform is modular and purpose-built to adapt to the evolving needs of government health agencies, including the Department of Veterans Affairs and the Department of Health and Human Services [3] - By reducing the cognitive load on claims adjudicators, eligibilityNOW enhances citizen trust and accelerates benefit delivery [3] Group 3: Company Background - SAIC is a Fortune 500 mission integrator with a focus on technology and innovation across defense, space, civilian, and intelligence markets, generating annual revenues of approximately $7.5 billion [4][5] - The company employs around 24,000 individuals and is headquartered in Reston, Virginia [5]

Group 1 - Cognizant has been recognized as the Global Data Cloud Services Implementation Partner of the Year by Snowflake, highlighting its excellence in delivering large-scale implementations on the Snowflake AI Data Cloud [1] - The award signifies a milestone in the over five-year strategic partnership between Cognizant and Snowflake, focusing on joint innovations and platform co-development [2] - The partnership's success is driven by the Data Estate Migration to Snowflake offering, which aims to reduce complexity and accelerate business value [3] Group 2 - Cognizant Ignition platform, combined with Agentic AI technology, has enabled significant automation efficiencies for clients, achieving 80% migration process automation and 50% cost savings [4] - The collaboration between Cognizant and Snowflake has been praised by Xerox, emphasizing the tangible business value and the effective transformation model in the industry [5][6] - Xerox's Chief Digital Officer noted the importance of building an agile and secure foundation, facilitated by the expertise and tools provided by Cognizant and Snowflake [6]

Market Overview - The Smart Ticketing Market was valued at USD 13.26 billion in 2024 and is projected to reach USD 31.65 billion by 2030, with a compound annual growth rate (CAGR) of 15.70% [2][9] - The market growth is driven by the widespread adoption of smartphones and mobile ticketing channels, allowing users to purchase, store, and validate tickets on mobile devices [2][4] Key Trends - Smart ticketing systems generate extensive data on passenger journeys and travel patterns, which operators leverage for insights to optimize operations and enhance passenger experience [4] - The COVID-19 pandemic has accelerated the demand for contactless ticketing solutions, leading to increased popularity of mobile ticketing applications and QR code-based systems [5] Segment Analysis - The hardware segment accounted for the largest share of 51.4% in 2024, enabling transport operators to issue and read tickets via a single interface [8] - The e-ticket segment held the largest market share in 2024, driven by a surge in contactless payments due to the pandemic [8] - The smart card segment dominated the market in 2024, with benefits such as durability and efficiency driving its adoption [8] Regional Insights - Europe dominated the smart ticketing market in 2024, accounting for a revenue share of 34.48%, identified as a lucrative region [8] - The smart ticketing market in the Asia Pacific is anticipated to grow at a CAGR of 16.9% during the forecast period [8] Competitive Landscape - Key companies profiled in the report include Confidex, CPI Card Group, Cubic, Thales, Giesecke & Devrient, HID Global Corporation, Infineon Technologies, NXP Semiconductors, IDEMIA, and Xerox [8][9]