Core Viewpoint - The China Securities Investor Service Center (CSISC) has made significant progress in dispute mediation, achieving a success rate of 85.43% in resolving investor disputes, with a total compensation of 447 million yuan by the end of 2024 [1][2]. Group 1: Mediation Achievements - In 2024, CSISC received 5,760 disputes and successfully resolved 5,416, with 4,627 cases mediated successfully [1]. - The legal service center under CSISC has handled a cumulative total of 27,700 disputes since its establishment, with a success rate of 75.3%, resulting in 4.164 billion yuan in compensation for investors [1][2]. - The average mediation period in 2024 was 32 days, remaining stable compared to 31 days in 2023 [1]. Group 2: Mediation Network and Collaboration - CSISC has established a nationwide mediation network with nearly 50 full-time mediators and over 500 part-time mediators, collaborating with 35 mediation workstations across various jurisdictions [2]. - The center has formed partnerships with 98 courts to enhance the mediation process and has implemented a complaint-to-mediation mechanism [2]. - The integration of administrative, judicial, and industry mediation in Jiangsu province has created a comprehensive dispute resolution framework [5]. Group 3: Future Directions and Strategies - CSISC plans to enhance its mediation efforts by adhering to the "Six Ones" strategy, focusing on investor protection and improving the mediation network [2]. - The center aims to standardize mediation procedures and optimize the training of public mediators to better serve investors [2][8]. - There is a commitment to deepen collaboration with judicial and administrative bodies to strengthen the mediation framework and improve the overall effectiveness of dispute resolution [9].