Financial Data and Key Metrics Changes - In Q1 2025, the company reported sales of $20.9 billion, with comparable sales down 1.7%, aligning with expectations [4][36] - Gross margin was 33.4%, up 19 basis points from the previous year, driven by productivity initiatives and improvements in shrink and credit revenue [38] - Operating margin rate declined by 50 basis points to 11.9% compared to the prior year [39] - Diluted earnings per share were $2.92, consistent with expectations [36] Business Line Data and Key Metrics Changes - Pro sales experienced mid-single-digit growth, reflecting the effectiveness of the company's strategy [10][28] - Online sales increased by 6%, supported by higher traffic and conversion rates [13] - The DIY segment faced pressure, particularly in larger discretionary projects, impacting overall sales [24][37] Market Data and Key Metrics Changes - Comparable transactions declined by 3.8%, influenced by unfavorable weather conditions early in the quarter [37] - Comp sales were down 5.4% in February, up 1.7% in March, and down 2.6% in April, indicating a weather-related impact on sales [38] Company Strategy and Development Direction - The company is focused on diversifying global sourcing, with approximately 60% of purchases originating in the U.S. and 20% from China [7][8] - The acquisition of Artisan Design Group for $1.325 billion aims to enhance penetration in the pro market, which is valued at $50 billion [11][40] - The company is committed to accelerating online growth and enhancing customer experience through technology, including the launch of an AI-powered virtual adviser [14][15] Management's Comments on Operating Environment and Future Outlook - Management expressed confidence in the consumer's overall health but acknowledged challenges in the DIY segment due to elevated mortgage rates [78][81] - The company anticipates a flat to slightly positive comp sales outlook for the first half of the year, with expectations for improvement in the second half driven by strategic initiatives [41][95] Other Important Information - The company generated $2.9 billion in free cash flow in Q1 and paid $645 million in dividends [39] - The company plans to open five to ten new stores later this year [33] Q&A Session Summary Question: Relationship of comp to expense leverage for the rest of the year - Management indicated that the first half is mainly a weather story, expecting roughly flat comps and strong inventory levels for Q2 [46][48] Question: Impact of Artisan Design Group acquisition - Management expressed confidence in the acquisition, viewing it as a strategic move to enhance pro market penetration and capitalize on future housing recovery [50][52] Question: Tariffs and pricing impacts - Management emphasized a portfolio approach to pricing and strong supplier relationships to navigate tariff impacts [68][70] Question: DIY market competition - Management acknowledged increased competition but emphasized the importance of product knowledge and customer service as competitive advantages [98][100] Question: Pro business performance and weather impact - Management confirmed that weather significantly impacted Q1 performance but noted improvements as conditions normalized [107]

Financial Data and Key Metrics Changes - In Q4 2024, the company reported sales of $18.6 billion with positive comparable sales growth of 0.2% [6][55] - For the full fiscal year 2024, total sales reached $83.7 billion, with an adjusted operating margin of 12.3% and adjusted earnings per share of $11.99 [6][55] - The gross margin for Q4 was 32.9%, an increase of 46 basis points year-over-year, driven by productivity initiatives [57] - Adjusted SG&A expenses were 21% of sales, reflecting an 8 basis point deleverage compared to the previous year [57] - The company generated $7.7 billion in free cash flow and returned $6.5 billion to shareholders through share repurchases and dividends in 2024 [58] Business Line Data and Key Metrics Changes - The pro segment experienced high single-digit comparable sales growth for the second consecutive quarter, driven by the TransformPro offering and improved service levels [8][22] - Online sales grew by 9.5% in Q4, with significant sales during Black Friday and Cyber Monday [9][10] - The DIY segment faced pressure, particularly in larger ticket discretionary spending, with comparable transactions declining by 1.3% [55][56] Market Data and Key Metrics Changes - The company noted a cautious consumer environment impacting DIY discretionary spending, especially for larger projects [7][13] - The macro environment remains challenging, with high mortgage rates leading to a lock-in effect and the lowest pace of existing home sales in nearly 30 years [13][14] - Despite these challenges, key drivers such as home price appreciation and disposable income growth are expected to sustain long-term demand [14][15] Company Strategy and Development Direction - The company is focused on a total home strategy, which includes driving pro penetration, accelerating online sales, and expanding home services [16][17] - Investments are being made in technology-driven productivity projects and key growth initiatives, with a disciplined focus on productivity [59][63] - The company plans to open five to ten new stores in 2025 as part of its growth strategy [64] Management's Comments on Operating Environment and Future Outlook - Management expressed confidence in the medium to long-term outlook despite near-term market uncertainties [14][62] - The company anticipates a flat home improvement market in 2025, with pro outpacing DIY due to repair and maintenance needs [62][63] - Management highlighted the importance of agility and strategic planning to outperform the market under various economic scenarios [17][90] Other Important Information - The company awarded $80 million in discretionary bonuses to frontline associates, reflecting appreciation for their commitment [20][51] - Lowe's donated $2 million for relief efforts in communities affected by wildfires in Southern California [19][38] Q&A Session Summary Question: Discussion on Q4 strength and context - Management acknowledged the challenging macro backdrop but expressed satisfaction with execution and positive comps despite market difficulties [72][74] Question: Gross margin expectations and vendor clawbacks - Management indicated that gross margin is expected to remain flat for the year, with PPI initiatives offsetting pressures from investments [78][80] Question: Sales guidance and market share - Management confirmed that the sales guidance remains consistent with previous expectations, factoring in weather impacts and market conditions [88][90] Question: Hurricane rebuild outlook - Management adopted a conservative approach regarding the financial benefits from hurricane rebuilds, considering timing of insurance proceeds [100] Question: Pro segment engagement and performance - Management reported positive growth across pro-centric categories, driven by improved service levels and inventory availability [107] Question: Transaction versus ticket growth expectations - Management expects slight ticket growth driven by pro strength, while DIY traffic pressures are anticipated to persist [113][115] Question: Large ticket remodeling categories performance - Management acknowledged that DIY discretionary big ticket categories are under pressure, impacting overall revenue [130][132] Question: Incremental activity to drive DIY business - Management stated there are no plans for significant changes in promotional cadence for DIY, focusing instead on leveraging the DIY loyalty program [135][137]

Core Insights - Lowe's Companies reported strong fourth-quarter 2024 earnings, exceeding analysts' expectations with adjusted diluted EPS of $1.93 compared to the forecast of $1.84 [2][4] - Revenue remained flat at $18.6 billion, slightly above the expected $18.3 billion, indicating resilience despite challenging economic conditions [2][4] Financial Performance - Adjusted diluted EPS increased by 9.0% year-over-year from $1.77 in Q4 2023 to $1.93 in Q4 2024 [4] - Revenue was $18.553 billion, a slight decrease of 0.2% from $18.602 billion in Q4 2023 [4] - Net earnings rose to $1.125 billion, reflecting a 10.3% increase from $1.020 billion in the previous year [4][10] Business Overview - Lowe's operates over 1,700 stores in North America, focusing on a wide range of home improvement products [5] - The company's Total Home strategy aims to cater to both DIY enthusiasts and professional contractors, enhancing customer service and product offerings [5][8] Strategic Initiatives - The company has prioritized enhancing its online presence and streamlining supply chain operations to improve customer engagement and experience [6][9] - The omnichannel retail strategy has led to significant growth in online sales, with many customers conducting online research before visiting physical stores [7] Market Segments - The Pro segment has shown substantial growth, driven by targeted investments and services for professional contractors, which is crucial for revenue stability amid economic pressures [8] - Challenges in the DIY segment persist due to high interest rates and reduced housing market activity, yet the company has demonstrated resilience [10] Shareholder Value - Lowe's returned $2.05 billion to shareholders through share repurchases and dividends, highlighting its commitment to delivering shareholder value [11] Future Outlook - For fiscal 2025, Lowe's projects sales between $83.5 billion and $84.5 billion, with comparable sales growth expected to be between 0% and 1% [12] - The company plans to leverage its Pro and online strategies to capture market opportunities amid ongoing economic uncertainties [12][13]