体检服务质量

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“十年体检确诊患癌”,爱康再回应
中国基金报· 2025-07-19 02:06
Core Viewpoint - The article discusses a controversy surrounding Aikang Group regarding the alleged failure to detect cancer risks in a client, leading to a late-stage kidney cancer diagnosis, raising questions about the effectiveness and reliability of their health check services [1][2]. Group 1: Company Response - Aikang Group issued a second statement confirming that their medical team reviewed the client's health records and found no diagnostic errors in the kidney examinations, asserting that their reports were accurate and consistent with ultrasound results [1][4]. - The company expressed willingness to accept third-party evaluations and take responsibility if found at fault, emphasizing their commitment to transparency and accountability [2][4]. Group 2: Client's Allegations - The client, lawyer Zhang Xiaoling, criticized Aikang's response as evasive, claiming it relied on "medical uncertainty" while neglecting systemic failures and data management issues [2][3]. - Zhang highlighted that Aikang had not provided requested documentation related to her health checks, including blood test data and the validity of specific cancer detection technologies [3][4]. Group 3: Importance of Professional Interpretation - Zhang argued that the value of health check services lies in the professional interpretation of results, which Aikang failed to provide, as clients often lack the medical knowledge to understand their reports [4]. - The company has a network of 170 health check centers across 54 cities in China, serving approximately 10 million individuals annually, indicating a significant scale of operations [4].