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国网甘肃电力:实施供电保障优质服务水平八项措施
Core Viewpoint - The Gansu Electric Power Company is implementing eight measures to enhance power supply quality and service levels, focusing on rapid restoration of electricity after natural disasters and improving overall service efficiency [1][3][4]. Group 1: Measures for Power Supply Quality Improvement - The eight measures include establishing a dynamic monitoring and early warning system, conducting regular problem analysis, strengthening closed-loop management of issues, elevating control of major matters, improving on-site repair efficiency, accelerating distribution network upgrades, enhancing service culture, and strictly enforcing performance assessment standards [3][4]. - The company aims to proactively address power supply quality issues, particularly for sensitive customers and major events, by implementing a structured approach to problem management [3][4]. Group 2: Results and Future Plans - As of the end of July, complaints regarding power supply quality have decreased by 72% year-on-year, indicating significant progress in issue resolution [4]. - Future initiatives will focus on enhancing emergency repair capabilities, upgrading old equipment, and improving the grid's resilience against natural disasters, thereby providing more reliable power support for the province's economic and social development [4].