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《信访工作条例》施行三年 全省信访事项及时受理率达99.99%真抓实干解决群众“急难愁盼”
Xin Hua Ri Bao· 2025-05-13 23:25
Core Viewpoint - The implementation of the "Regulations on Petition Work" in Jiangsu Province has significantly improved the efficiency and effectiveness of handling public petitions, achieving a 99.99% timely acceptance rate and a 97.76% one-time resolution rate over the past three years [1] Group 1: Systematic Approach to Dispute Resolution - The establishment of a comprehensive service center and specialized dispute resolution areas in Liyang City has facilitated effective mediation, exemplified by a successful three-hour negotiation between a dissatisfied parent and a training institution [2] - The provincial government has developed 11 operational regulations and 43 document templates to enhance the systematic framework for high-quality petition work [3] - Local governments have also implemented specific measures to improve petition handling, such as Nanjing's "Five-Three" mechanism and Huai'an's 12-point implementation measures [3] Group 2: Legal Empowerment in Social Governance - The province is advancing the legalization of petition work to modernize social governance, with 17 detailed measures and 10 key projects aimed at ensuring every public request is addressed legally [5] - A notable case involved the successful issuance of property certificates to homeowners in Changzhou, overcoming significant legal and financial hurdles [5] Group 3: Proactive Conflict Prevention - Jiangsu Province emphasizes early intervention in conflict resolution, with a focus on identifying and addressing potential disputes before they escalate [6] - The province has implemented a mechanism for risk assessment and community service management to detect and mitigate conflicts at an early stage [7]