Core Viewpoint - The company Romoss is facing significant operational challenges, including insufficient balance in its online store, leading to refund issues for consumers, and reports of factory shutdowns due to financial difficulties [1][2][11]. Group 1: Financial Issues - Multiple consumers have reported that Romoss's official store on Taobao is unable to process refunds due to insufficient account balance, causing delays in refund processes for over several weeks [3][4]. - Taobao's customer service indicated that the seller's insufficient funds have led to a temporary halt in refund processing, and they are currently urging the seller to replenish their deposit [8][9]. Group 2: Operational Shutdown - Reports from employees suggest that Romoss has notified staff of a complete halt in operations since July 1, with salaries only paid up to June [11]. - The company has not issued an official announcement regarding the operational status, raising concerns about its future viability [11]. Group 3: Management Changes - Recent changes in the company's legal representative and board members have occurred, with the previous representative, Lei Shexing, replaced by Lei Xingrong after only three months in office [12][13]. - The company has stated that it is currently focused on internal restructuring and preparing for new product launches [13]. Group 4: Product Recall and Industry Impact - Romoss announced a recall of certain models of its power banks manufactured between June 5, 2023, and July 31, 2024, totaling 491,745 units, amid a broader industry trust crisis following similar recalls by other brands [15]. - The recall is part of a response to new regulations from the Civil Aviation Administration of China, which prohibits the boarding of non-compliant power banks, highlighting safety concerns in the industry [17].