Core Viewpoint - The article highlights the efforts of the Jiaozuo City Urban Management System in enhancing community services through a "City Steward" matrix, integrating party building with urban management to improve residents' sense of security, happiness, and satisfaction. Group 1: City Steward Matrix - The "City Steward" matrix includes various roles such as Water Steward, Heating Steward, Environmental Steward, City Appearance Steward, and Municipal Steward, all aimed at providing comprehensive community services [1][4][8][10][12][16]. - The matrix operates under the theme "Red Leadership, Smart Management, Heartfelt Service," with an organizational structure of "1+12+N" (1 Party Committee + 12 Party Branches + N Party Groups) [1]. Group 2: Water Steward Services - The Water Steward initiative has established 689 service grids and involves 60 volunteer party members to oversee the entire water supply process and maintenance of public water facilities [4]. - The program has exceeded its targets for water supply network renovation in the first half of the year [4]. Group 3: Gas Steward Services - The Gas Steward program, led by Jiaozuo Zhongyu Gas Co., provides free safety inspections and hazard rectification services, having conducted inspections at 713 restaurants and 8 commercial complexes this year [7]. - The initiative has identified and rectified 286 gas safety hazards and implemented a comprehensive monitoring system for gas cylinders [7]. Group 4: Heating Steward Services - The Heating Steward program utilizes an online order system for efficient service response, achieving a 98% customer satisfaction rate after visiting 5,889 households [8]. - The program has significantly reduced complaint rates through timely issue resolution [8]. Group 5: Environmental Steward Services - The Environmental Steward initiative promotes waste classification through community engagement, establishing 858 centralized disposal points and upgrading 644 standardized disposal points [10]. - The program has improved public sanitation and emergency response capabilities, including snow removal and daily inspections [10]. Group 6: City Appearance Steward Services - The City Appearance Steward program addresses traffic congestion and safety around schools by establishing "Safety Patrols" and optimizing convenience services for local markets [12]. - The initiative has implemented a "721" work method focusing on service, management, and enforcement to enhance air quality and public safety [12]. Group 7: Municipal Steward Services - The Municipal Steward program focuses on the safety of public infrastructure, having rectified 311 issues related to road surfaces and municipal facilities this year [16]. - The program has also prepared for flood prevention by conducting inspections and maintenance of drainage systems [16]. Group 8: Future Goals - The Urban Management System aims to deepen the integration of party building and urban management through various mechanisms, enhancing service quality and efficiency to improve residents' quality of life [16].