Group 1 - The rise of "toilet reviews" on social media highlights a growing public interest in the quality of public restrooms, with one blogger covering over 800 toilets across more than 30 cities, analyzing various aspects such as layout, facilities, odor control, and overall comfort [1][2] - The trend reflects a shift from merely having toilets to ensuring they are well-designed and maintained, indicating a deeper consideration of public space design and social civility [1][2] - The feedback from these reviews has led to tangible improvements in public facilities, such as the installation of privacy curtains in response to user complaints, showcasing the potential for citizen engagement to influence urban management [1][2] Group 2 - The popularity of toilet reviews underscores a broader expectation for refined urban governance, as seen in Japan's exemplary restroom standards, which combine cleanliness, user-friendly design, and accessibility [2] - Various cities in China are responding to public demands for improved restroom quality, with initiatives like the micro-museum toilets in Guangzhou and smart upgrades in tourist areas in Hangzhou and Xiamen, moving from merely having facilities to enhancing their quality [2] - The hope is that more cities will use the insights from toilet reviews to elevate public service standards, creating a more caring urban environment for residents and visitors alike [2]