Core Insights - The consumer complaint data for the first half of 2025 from Shanghai, Jiangsu, Zhejiang, and Anhui shows a total of 314,826 complaints, resulting in an economic loss recovery of 182.6973 million yuan [1] Complaint Analysis - The top five complaint categories are quality issues (82,988 complaints, 26.36%), after-sales service issues (81,697 complaints, 25.95%), contract issues (67,467 complaints, 21.43%), false advertising issues (54,496 complaints, 17.31%), and safety issues (28,177 complaints, 8.95%) [1] - Product-related complaints account for 56.33% of the total, with 177,500 complaints, while service-related complaints make up 43.67%, totaling 136,400 complaints [1] Consumer Behavior Trends - Major complaint hotspots in the Yangtze River Delta include persistent issues in online shopping, high levels of complaints in education and training, frequent criticism of smart products, ongoing tourism complaints, emotional consumption risks, and chaotic pet consumption [1]