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关乎出行体验!两项城市客运服务国家标准修订发布
Zhong Guo Xin Wen Wang· 2025-09-22 07:32
Core Points - The National Standards for Urban Public Transport Services and Car Rental Services have been revised and will be implemented on November 1, 2025 [1][2]. Group 1: Urban Public Transport Services - The revised standard for urban public transport services supports the implementation of the Urban Public Transport Regulations, adding requirements for the integration of urban public transport and rail transit, application of information technology, and customized travel services [1]. - New safety requirements have been introduced for the use and maintenance of facilities and equipment related to new energy vehicles, enhancing technical standards related to vehicle-mounted terminals and driver protection [1]. Group 2: Car Rental Services - The new car rental service standard includes requirements for car rental network platforms, mandating verification of information for rental operators and vehicles, and employing technology to prevent malicious low-price competition and false advertising [2]. - The revised standard strengthens safety guarantees for rental services, encouraging operators to establish systems for first-contact responsibility, advance compensation, and online dispute resolution, as well as improving vehicle insurance and providing safety information cards in rental vehicles [2]. - The ongoing development of national standards for urban passenger transport is aimed at enhancing service levels and improving public travel experiences, with future efforts focusing on urban rail transit signal system operation standards [2].
加大用车安全保障力度 市场监管总局修订发布两项国家标准
Yang Shi Xin Wen· 2025-09-22 07:02
记者今天了解到,市场监管总局修订发布《城市公共汽电车客运服务规范》和《汽车租赁服务规范》国 家标准,两项标准将于11月1日实施。 (文章来源:央视新闻) 新版《城市公共汽电车客运服务规范》国家标准支撑落实《城市公共交通条例》,在服务要求方面,增 加了城市公共汽电车与城市轨道交通两网融合发展、信息化技术应用、定制化出行服务等相关要求。在 运营安全方面,增加了新能源车辆设施设备使用和维护的相关要求,强化与城市公共汽电车车载终端、 驾驶区防护隔离设施相关技术标准的衔接。 伴随我国城市客运行业新技术、新模式不断涌现,市场监管总局持续推动完善城市客运国家标准体系。 近年来,已发布公共汽电车场站分类及等级划分、城市公共汽电车无障碍服务、城市轨道交通无障碍服 务等一批重要国家标准。下一步,市场监管总局将继续加大城市轨道交通信号系统运行等标准研制力 度,为提升城市客运服务水平、改善公众出行体验提供标准支撑。 新版《汽车租赁服务规范》国家标准增加了对汽车租赁网络平台的相关要求,提出要对入驻的汽车租赁 经营者、租赁车辆等相关信息进行核验把关,并采用技术手段防止入驻经营者恶意低价竞争、虚假广告 等行为。 同时,本次修订进一步强化了 ...