Financial Data and Key Metrics Changes - Total revenues for Q3 2025 were $376 million, down from $393.6 million in Q3 2024, primarily due to a decline in residential video revenues, which decreased by $8.7 million or 16.2% [14] - Residential data revenues decreased by $2.8 million or 1.2% year-over-year, driven by a 5.1% decline in subscribers, partially offset by a 3.2% increase in ARPU [14] - Adjusted EBITDA for Q3 2025 was $201.9 million, representing 53.7% of revenues, compared to $213.6 million or 54.3% of revenues in Q3 2024 [16] - Free cash flow was $130.1 million in Q3 2025, equating to a conversion ratio of 64.4% of adjusted EBITDA [17] Business Line Data and Key Metrics Changes - Residential broadband customers declined by 21,600 in Q3 2025, but there were modest improvements in connects compared to the prior year [6][7] - Business data revenues grew by 0.4% year-over-year, driven primarily by fiber and carrier segments, while SMB segment faced subscriber and pricing softness [15] - The LIFT product, aimed at cost-conscious customers, is showing promise with strong sell-in among premium tiers, with about half of new customers choosing gig or faster speeds [9][41] Market Data and Key Metrics Changes - The company experienced increased churn due to macroeconomic factors, competitive pressures, and promotional rollouts, but churn improved in October [6][8] - Average monthly usage is around 775 gigabits per customer, indicating sustained demand for high-capacity service [9] Company Strategy and Development Direction - The company is focusing on execution, retaining existing customers, and retooling go-to-market approaches to position for long-term growth [6][12] - Simplified pricing and segmented marketing campaigns are part of the strategy to improve financial performance over time [6][9] - The launch of mobile services is expected to reduce churn and deepen service adoption, with plans to refine the strategy post-pilot [11] Management's Comments on Operating Environment and Future Outlook - Management acknowledged a challenging macro environment but expressed optimism about improved connect trends and churn reduction in October [12][28] - The leadership transition is underway, with a focus on ensuring a smooth transition while continuing to execute the long-term growth strategy [12] Other Important Information - The company paid down nearly $200 million of debt during Q3 2025, with a focus on disciplined debt repayment [18] - The estimated NBI purchase price is projected to be between $475 million and $495 million [20] Q&A Session Summary Question: Update on leverage targets and addressing broadband ARPU issues - Management indicated a focus on maintaining leverage between two and a half to four and a half times, with disciplined debt repayment as a priority [22][24] Question: Impact of competition and promotional rolloffs on churn - Management noted that multiple factors contributed to increased churn, including billing migration and competitive pressures, but improvements were seen in October [32][34] Question: Fiber overlap and competitive impact of AT&T's fixed wireless rollout - Fiber overlap remains consistent in the low to mid-50% range, with AT&T's fixed wireless rollout being a competitive factor [58][60] Question: Clarification on sale proceeds and tax implications - Sale proceeds from divestitures are pre-tax, and the company expects to continue monetizing strategic investments to pay down debt [64][68]

Financial Performance - Net revenue for Q1 was ZAR 1.53 billion, a 45% increase year-on-year [4] - Group adjusted EBITDA was ZAR 271 million, representing a 61% year-on-year growth [4] - Adjusted earnings grew by 150% to ZAR 87 million, with adjusted earnings per share doubling from ZAR 0.54 to ZAR 1.07 [4][8] - Net debt to adjusted EBITDA improved from 2.9x to 2.5x year-on-year [10] Business Line Performance - The Enterprise division reported net revenue of ZAR 222 million, a 19% year-on-year improvement [5] - Consumer division net revenue increased by 43% year-on-year [6] - Merchant division net revenue also rose by 43%, driven by the acquisition of Adumo [6] - Merchant segment adjusted EBITDA was ZAR 162 million, a 20% increase year-on-year [6] Market Performance - The number of devices in the Merchant division grew from 53,500 to almost 88,000 [11] - Total Payment Volume (TPV) for card acquiring more than doubled to ZAR 9.2 billion [11] - Cash TPV in the micro merchant segment grew 75% year-on-year, now accounting for 18% of all cash volumes [13] Company Strategy and Industry Competition - The company is focusing on unifying its merchant brand and product offerings to capture efficiencies [7] - The integration of various products and businesses is aimed at creating a comprehensive go-to-market strategy [7] - The company is simplifying its operations and reducing its lease footprint from over 40 locations to approximately 20 [29] Management Commentary on Operating Environment and Future Outlook - Management expressed confidence in achieving guidance for the 13th consecutive quarter [3] - The company anticipates continued improvement in net debt to adjusted EBITDA ratio as adjusted EBITDA increases [10] - Management expects to maintain discipline and focus on execution for FY 2026 [33] Other Important Information - Cash flows from operations totaled ZAR 341 million for the quarter [9] - Capital expenditure for the quarter was ZAR 90 million, with expectations to remain below ZAR 400 million annually [9] - The company is on track to close the Bank Zero acquisition by the end of FY 2026 [29] Q&A Session Summary Question: What is the reason for the sequential performance decline in the merchant segment revenue? - Management indicated that there is seasonality and non-core business lines being closed [37] Question: Can you elaborate on the change in margin for the merchant segment? - Management noted that non-recurring costs impacted margins and provided guidance for the next quarter to better reflect underlying growth [38] Question: What is the expected impact on the cost base from infrastructure rationalization? - Management expects significant cost savings from the rationalization of operations and reduction of duplicated functions [44] Question: How is the cross-sell strategy progressing? - Management plans to provide attachment rates for products in the merchant business, indicating a high attachment rate for customers with multiple products [42] Question: What is the rationale behind the Cell C potential IPO? - Management supports the IPO as it aligns with the strategy to simplify operations and focus on core business [48]