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让服务“看得见、摸得着、用得上”
Xin Lang Cai Jing· 2026-02-03 19:46
Core Insights - The establishment of a community service center, referred to as "Workers' Home," in Zhangdian District, Shandong Province, enhances the quality of life for workers by providing accessible facilities for reading and exercise [1] - The community union focuses on a "standardized, professional, and service-oriented" approach to strengthen grassroots union development and improve service delivery to workers [1][2] Group 1 - The community union has created a three-tiered organizational structure for addressing worker demands, ensuring quick responses to issues within two hours at the grassroots level and three hours at the upper union level [1] - A "one-stop service, all-around coverage" goal has been set, with a 3,000 square meter Workers' Home established to serve as a hub for various worker activities and services [2] - The union actively collects worker needs and has developed multiple functional areas, including a cafeteria, reading room, gym, and lecture hall, to cater to diverse worker interests [2] Group 2 - The union has implemented a "Union Alliance+" service model, linking with 20 local institutions to provide comprehensive services in healthcare, education, and elder care, thereby enhancing service offerings [2][3] - A strict admission and evaluation system is in place to ensure the quality of services provided by partner institutions, with regular satisfaction surveys conducted to adapt services to worker needs [3] - The community union has developed 20 flexible job positions for full-time mothers and offers training in domestic services and crafts, addressing employment challenges faced by this demographic [3]