Financial Performance - Adjusted EBITDA for the first quarter was $70 million, showing improvement from the low point in fiscal Q4 2025 [4] - Revenue for the first quarter was $663.4 million, a decline of $20.4 million or 3% compared to the first quarter of fiscal 2025 [12] - Adjusted EBITDA margin was 10.6%, compared to 11.9% in the prior year, but improved by 150 basis points from fiscal Q4 2025 [16] Business Line Performance - Rental revenue declined by $17.9 million, and direct sales decreased by $2.7 million, with a slight positive impact from foreign exchange [12] - Processed 2% less in uniforms but increased linen volume by 7%, indicating a shift in product mix towards more costly items [13] - Revenue per pound declined by $0.04 or 3%, equating to a $20 million decrease in total revenue [14] Market Data - Total volume processed was flat year-over-year when measured by pounds, but the product mix has shifted, impacting revenue quality [12][14] - The company continues to focus on key verticals with no significant changes in macro demand observed [33] Company Strategy and Development Direction - The company is focused on operational excellence, commercial excellence, and network and asset optimization as part of its transformation framework [4][9] - Plans to improve revenue quality through better product mix and strategic pricing initiatives [14][21] - Actively marketing non-core properties for sale to optimize asset footprint and repay debt [9][21] Management Comments on Operating Environment and Future Outlook - Management emphasized that the transformation is still in early stages, with ongoing efforts to improve operational consistency and create value [10][37] - The company expects revenue for fiscal 2026 to be flat to down 2% compared to fiscal 2025, with adjusted EBITDA guidance of $285 million to $315 million [21] Other Important Information - First quarter capital investments were $9.4 million, below the target due to longer lead times for equipment [18] - The company generated $38 million in operating cash flow and $28 million in free cash flow, with significant improvements in working capital management [17][19] Q&A Session Summary Question: Revenue per pound decline and its trend for the year - Management confirmed that revenue per pound is expected to remain flat to down 2% for the full year, with a focus on improving mix and pricing [24][25] Question: Sequential EBITDA growth assumptions - Management guided for 5% sequential adjusted EBITDA growth for each remaining quarter, with specific operational and commercial assumptions underpinning this progression [27][28] Question: General macro and customer demand - Management noted no significant changes in macro demand, with consistent volume on a pound basis year-over-year [33] Question: Progress on transformation - Management indicated that they are in the early stages of transformation, with ongoing improvements in cost and service levels [37][39] Question: Cost savings realization and cadence - Management clarified that the $75 million in cost savings is a full-year target, with $40 million expected to be realized in FY 2026 [53][54] Question: Traction in the unvended market - Management reported a consistent split between programmers and non-programmers, with ongoing efforts to penetrate the unvended market [59][60]

Financial Performance - Adjusted EBITDA for the first quarter was $70 million, showing improvement from the low point in fiscal Q4 2025, reflecting progress in cost management and utilization [4][16] - Revenue for the first quarter was $663.4 million, a decline of $20.4 million or 3% compared to the first quarter of fiscal 2025, with rental revenue down $17.9 million and direct sales down $2.7 million [11][12] - Cost of service decreased by $3 million year-over-year, while SG&A expenses were down approximately $0.9 million, but were impacted by $7.8 million in third-party support costs and $5.5 million in severance [15][16] - First quarter adjusted EBITDA margin was 10.6%, compared to 11.9% in the prior year, but improved by 150 basis points from fiscal Q4 2025 [16] Business Line Performance - Volume processed was flat year-over-year, but the product mix shifted, with a 2% decrease in uniforms processed and a 7% increase in linen volume [12][13] - The shift in product mix negatively impacted revenue per pound by $0.04 or 3%, equating to a $20 million decline in revenue [12][14] Market Data - The company reported no significant changes in macro demand, maintaining consistent volume on a pound basis year-over-year [32][33] - The focus remains on improving revenue quality and product mix through strategic pricing and enhanced customer engagement [14][58] Company Strategy and Industry Competition - The company is focused on a business transformation framework centered on operational excellence, commercial excellence, and network optimization [4][8] - Plans include marketing non-core properties for sale to repay debt and improve the balance sheet [20][19] Management Commentary on Operating Environment and Future Outlook - Management emphasized that the transformation is still in early stages, with expectations for continued improvement in operational metrics and financial performance [9][35] - The company reaffirmed its full-year revenue guidance, expecting revenue to be flat to down 2% compared to fiscal 2025 [21][20] Other Important Information - The first quarter capital investments were $9.4 million, below the target of $15 million due to longer lead times for equipment [18] - The company generated $38 million in operating cash flow and $28 million in free cash flow, with a strong liquidity position [17][19] Q&A Session Summary Question: Revenue per pound decline and future trends - Management confirmed that revenue per pound is expected to trend flat to down 2% for the year, with a focus on improving mix and pricing strategies [24][25] Question: Sequential EBITDA growth assumptions - Management guided for 5% sequential Adjusted EBITDA growth for each remaining quarter, with specific operational and commercial assumptions underpinning this progression [27][28] Question: General macro and customer demand - Management indicated no significant changes in macro demand, with consistent volume year-over-year, but acknowledged shifts in product mix affecting revenue [32][33] Question: Progress on transformation - Management described the transformation as being in the early stages, with ongoing improvements in cost and revenue metrics expected [35][38] Question: Cost savings realization - Management clarified that the $75 million in cost savings is a full-year target, with $40 million expected to be realized in FY26, and detailed the expected cadence of these savings [51][52] Question: Traction in the unvended market - Management reported a consistent split between programmers and non-programmers in new business, with ongoing efforts to penetrate the unvended market [56][58]