Core Points - The article discusses the "Beijing Comprehensive Deepening 'One Network' to Promote the Intelligent Development Action Plan for Government Services (2026-2027)" which is currently open for public opinion [1] - It emphasizes the goal of advancing the full-process intelligence of government services [1] Group 1 - The plan includes the establishment of a government service knowledge hub to create a unified knowledge base for government services across the city [1] - It proposes the introduction of knowledge governance standards and the establishment of a knowledge operation management mechanism [1] - The initiative aims to regularly conduct knowledge collection, processing, labeling, and updating [1] Group 2 - A unified consultation and guidance service system will be established to enhance services such as "Jing Tong," "Jing Ce," government websites, and citizen hotlines [1] - The plan includes phased construction of specialized government consultation intelligent agents to provide full-process, guided intelligent Q&A services [1]