政务服务现代化
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滨州高新区:以审批“三重变革” 打造政务服务现代化样板
Qi Lu Wan Bao· 2026-01-16 06:25
Core Insights - The article highlights the transformation of the administrative approval service in Binzhou High-tech Zone, focusing on efficiency, quality service, and convenience for businesses and citizens through systematic reforms and digitalization [1][9]. Group 1: Standardization and Regulation - The Binzhou High-tech Zone Administrative Approval Service Bureau has implemented a unified system for government services, ensuring standardization and transparency across 927 service items, achieving 100% rates for both in-person and online processing [2][3]. - The introduction of a "negative list" for market access has eliminated hidden barriers, allowing businesses to operate under clear guidelines, enhancing confidence among market participants [3]. Group 2: Process Optimization and Digitalization - The bureau has restructured processes to enhance efficiency, transitioning from offline to online services and from sequential to parallel processing, significantly reducing the time required for approvals [4][5]. - The "one-stop service" model has been expanded, with 39 high-efficiency services implemented, resulting in a substantial decrease in the number of visits required by businesses [4][6]. Group 3: Tailored Services and Community Engagement - The bureau has introduced personalized services for key projects, providing dedicated approval managers and streamlining the approval process for 40 major projects, which has led to the completion of 456 approval items [6][7]. - Efforts to enhance community services include the establishment of "warm service windows" and the implementation of measures to assist vulnerable groups, ensuring accessibility and support for all citizens [7][8]. Group 4: Future Outlook - The Binzhou High-tech Zone aims to continue its modernization of government services, focusing on higher standards and practical measures to further enhance the efficiency and effectiveness of administrative processes [9].