Workflow
政务服务综合窗口改革
icon
Search documents
综窗改革”按下政务服务提质增效“加速键
Qi Lu Wan Bao· 2025-10-24 15:27
Core Viewpoint - The article emphasizes the efforts of the Shanghe County Government Service Management Office to enhance government service levels and optimize the business environment through comprehensive window reform, aiming for efficient service delivery and improved satisfaction for enterprises and the public [1][2]. Group 1: Reform Strategy - The government has developed a clear reform roadmap by learning from advanced regions and creating an implementation plan that includes one goal, four key tasks, and three support measures [1]. - A comprehensive acceptance window and output window have been established by integrating 21 departmental professional windows related to market access and engineering construction services [1]. Group 2: Service Clarity - A standardized list of 881 government service items has been created, covering 21 departments, which clarifies the service boundaries by specifying item names, processing times, and application materials [1][2]. - The aim is to ensure that all service items, except for those with strong professionalism or privacy concerns, are included in the comprehensive acceptance scope [1]. Group 3: Training and Capacity Building - The government is implementing a "zero-based" standardization guide for various government service items to ensure clarity in application conditions, materials, and processes [2]. - A month-long pre-job training program is being conducted to enhance the skills of comprehensive window personnel, transitioning them from specialized to versatile roles [2].