Core Viewpoint - The incident involving singer Zheng Zhihua highlights the ongoing challenges faced by disabled individuals in accessing public services, emphasizing the need for improved awareness and infrastructure to support their rights and dignity [2][5]. Summary by Sections Incident Overview - On October 25, Zheng Zhihua criticized Shenzhen Bao'an Airport for inadequate facilities for wheelchair users, specifically a 25 cm height difference between the boarding lift and the aircraft door, which caused him significant difficulty during boarding [2]. - The airport apologized and promised to implement a trial of a sloped boarding device to address the issue [2]. Public Reaction and Apology - Following the incident, Zheng issued an apology on October 27, claiming his earlier description of the situation was exaggerated, which led to widespread criticism from the public [3]. - The backlash against Zheng raises questions about the expectations placed on individuals who voice concerns about their experiences, particularly regarding the rights of disabled persons [3]. Rights and Dignity of Disabled Individuals - The article argues that disabled individuals should not have to experience extreme difficulties to justify their complaints about accessibility issues [4]. - It emphasizes the importance of autonomy and dignity for disabled persons, advocating for environments that support their independent mobility rather than relying on assistance from others [4]. Need for Systemic Change - The discussion points to a broader societal issue regarding the treatment and perception of disabled individuals, indicating that significant improvements are still needed in both physical infrastructure and societal attitudes [5]. - The article references tragic incidents involving disabled individuals that underscore the urgent need for better accessibility and awareness [5].