Core Points - The transition from paper train tickets to electronic tickets marks a significant advancement in efficiency, environmental sustainability, and service philosophy in China [1][2][3] Group 1: Efficiency Improvement - The introduction of electronic tickets greatly enhances efficiency by eliminating multiple offline processes such as queuing for tickets, collecting tickets on-site, and checking tickets at the station [1] - Passengers can now complete ticket purchases, changes, and refunds via their mobile phones, significantly reducing time spent at stations, especially during peak travel periods like the Spring Festival [1][2] Group 2: Resource Conservation and Environmental Impact - The shift to electronic tickets reduces the consumption of resources such as paper, ink, and energy, contributing to environmental sustainability and supporting China's "dual carbon" goals [2] - This change represents a tangible effort in the transportation sector to adopt low-carbon practices [2] Group 3: Service Transparency and Fairness - The electronic ticketing system enhances service transparency and fairness by providing better data management, which reduces the potential for irregularities in ticketing operations [2] - Passengers can easily access their travel history, and the data collected can help railway departments optimize service delivery based on passenger flow trends [2] Group 4: Inclusivity in Service - The transition to electronic tickets may pose challenges for certain groups, such as the elderly who may not be familiar with smartphones [2] - The railway department has maintained manual service channels to assist those in need, ensuring inclusivity in the service transition [2][3] Group 5: Historical Significance - The discontinuation of paper tickets signifies the end of an era for physical vouchers, replaced by more efficient, greener, and convenient digital methods [3] - This change reflects an overall optimization and upgrading of societal operational models, ultimately benefiting all travelers [3]