服务无盲区
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荒漠里的光影、高原上的通话:华为智慧屏让温暖服务“无盲区”
Huan Qiu Wang· 2025-12-12 10:49
Core Viewpoint - Huawei's smart screen service demonstrates its commitment to providing comprehensive support in extreme environments, showcasing the company's dedication to user experience and social responsibility [1][20][22] Group 1: Extreme Cold Service - In the extremely cold region of Genhe, Huawei engineers successfully installed a smart screen despite temperatures dropping to -41.6°C, highlighting the challenges faced in such environments [2][4] - The installation process was meticulous, ensuring quality service through careful handling and user training, which resulted in a positive emotional connection for the users [4][6] Group 2: Service in Arid Conditions - In the arid region of Minqin, where desertification affects 88% of the area, Huawei's smart screen installation revitalized a volunteer camp, demonstrating the adaptability of the service in harsh conditions [7][9] - The smart screen's features, such as intuitive remote control and projection capabilities, significantly enhanced the volunteers' ability to communicate and share their environmental efforts [9][10] Group 3: High Altitude Service - In Lhasa, at an altitude of 4500 meters, Huawei engineers utilized oxygen supplies and established a comprehensive service protocol to ensure successful installation of the smart screen for a traditional opera practitioner [10][12] - The smart screen's capabilities, including recording and playback of performances, provide new opportunities for engaging younger audiences with traditional arts [12][14] Group 4: Technological Innovations - Huawei's smart screen incorporates advanced technologies like MiniLED backlighting and Honghu picture quality, ensuring high visual performance even in challenging environments [17][18] - Features such as AI-driven voice control and intuitive pointing remote enhance user experience, making technology accessible to all, including elderly users [15][17] Group 5: Corporate Responsibility and Business Model - Huawei's service in extreme areas reflects a commitment to social responsibility, emphasizing that service value extends beyond economic returns [20][21] - The company's approach illustrates a new business paradigm where user needs and social impact are integral to commercial success, reinforcing the idea that quality service can thrive in both urban and extreme settings [18][22]