Core Insights - Qingdao Airport achieved a flight bridge rate of 99.8% and a flight release normal rate of 91.13%, ranking first among major airports in East China, attributed to the efforts of the Operations Command Center led by Pan Chao [3][10] - The airport set historical records during the 2024 Spring Festival holiday, with 4,303 flight takeoffs and landings, a passenger throughput of 631,100, and a cargo and mail throughput of 1,955 tons, despite facing severe snowstorms [5][10] Group 1: Operational Excellence - Pan Chao has been a key figure in the Operations Command Center since 2003, overseeing the safe operation of over 1 million flights, ensuring passenger safety and timely departures and arrivals [3][4] - The Operations Command Center functions as the "brain" of the airport, managing thousands of pieces of information and coordinating flight operations with precision [4][6] - During significant events like the 2018 Shanghai Cooperation Organization Summit and the 2021 airport relocation, Pan Chao led the team in meticulous planning and execution, receiving high recognition from superiors [4][5] Group 2: Innovation and Technology - Pan Chao spearheaded the design of the AOC large operation control platform, integrating flight information, weather data, and ground support resources for efficient management [7][9] - The introduction of smart algorithms for flight departure sequencing has significantly reduced waiting times and improved runway utilization [8][9] - The A-CDM system under Pan Chao's leadership received the highest A-level evaluation from the Civil Aviation Administration, becoming a model for other airports [10][11] Group 3: Team Development and Training - Pan Chao emphasizes the importance of a high-quality command team and a standardized operational system, implementing detailed workflows and training programs to enhance team capabilities [6][10] - Regular business learning and skill competitions are organized to foster professional growth and teamwork among staff [6][10] - A strict supervision and assessment mechanism is in place to ensure effective execution of operational standards [6][10]