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民营体检机构信任危机
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爱康国宾,越描越黑
创业邦· 2025-07-31 03:53
Core Viewpoint - The ongoing legal dispute between a patient and the health checkup company Aikang Guobin highlights significant concerns regarding the reliability and accountability of private health checkup institutions in China, particularly in the context of potential misdiagnosis and missed diagnoses [3][4][11]. Group 1: Incident Overview - A patient, Ms. Zhang, has been a loyal customer of Aikang Guobin for 10 years but was not warned about her kidney cancer risk, leading to a public outcry and legal action against the company [5][6]. - Following her diagnosis, Ms. Zhang discovered discrepancies in her health check reports over the years, raising questions about the accuracy of the tests conducted by Aikang Guobin [6][7]. - The company has faced a surge of complaints on platforms like Black Cat Complaints, indicating a broader issue of potential misdiagnosis and inaccurate reporting within the organization [19]. Group 2: Company Response - Aikang Guobin held a media briefing to address the allegations, asserting that there was no misdiagnosis or missed diagnosis in Ms. Zhang's case and that they would pursue legal action against her for defamation [4][12][16]. - The company emphasized its commitment to quality, stating that it serves nearly 8 million clients annually and identifies over 15,000 cancer cases each year [13][16]. - Despite the company's claims, Ms. Zhang has publicly challenged their statements, suggesting that the institution may have technical flaws or data manipulation issues [13][16]. Group 3: Industry Context - Aikang Guobin, founded in 2004, has grown to become a significant player in the health checkup market, second only to Meinian Health [21]. - The company transitioned from providing outsourced services to establishing its own health check centers, expanding its footprint across major cities in China [21][22]. - As of May 2023, Aikang Guobin operates 170 health check and dental centers across 54 cities, with ambitions to reach over 10 billion yuan in revenue within three years [22].