Core Viewpoint - Hainan is committed to continuously optimizing its business environment and effectively resolving complex issues to enhance enterprise satisfaction and experience [1][2] Group 1: Institutional Innovations - Hainan has introduced a legal consultation mechanism to address complex business environment issues, involving multiple departments and experts for comprehensive problem-solving [2] - The province has established a unified platform for receiving business environment issues, facilitating inter-departmental communication and collaboration [1][2] Group 2: Efficiency and Effectiveness - The problem acceptance platform has collected over 9,000 business environment issues, achieving a resolution rate of 91% [2] - A total of 409 cases have been initiated through the "supervision network" platform, with 312 cases resolved, addressing long-standing business environment issues [2]