Core Viewpoint - The launch of the "one-click resolution" model in Hangzhou and other cities aims to enhance consumer protection and streamline the resolution of consumption disputes, allowing for a more efficient and direct communication channel between consumers and merchants [1][2]. Group 1: Implementation of the "One-Click Resolution" Model - The "one-click resolution" model utilizes digital tools to connect payment platforms like Alipay and UnionPay with merchants, enabling consumers to initiate resolution requests directly after making a purchase [1]. - This model significantly reduces the traditional complaint process, allowing for real-time communication between consumers and merchants, thus enhancing the overall consumer experience [1]. Group 2: Adoption and Success Rates - As a pilot region, Hangzhou has seen over 50,000 stores adopt the "one-click resolution" feature, facilitating more than 7,000 self-resolved consumption disputes with a success rate of 85% [2]. Group 3: Collaborative Ecosystem - The model promotes a collaborative ecosystem involving government guidance and multi-party cooperation, which is beneficial for optimizing the consumption environment [1]. - The "reusable" mechanism of the "reassured consumption open platform" allows other cities to easily implement the "one-click resolution" and related features, lowering technical barriers and trial costs [1].