Core Viewpoint - The article highlights the issue of "short-distance refusal" by taxi drivers at the Shenzhen Shekou Cruise Center, where passengers face difficulties in getting taxis for short trips, leading to complaints and calls for regulatory action [1][7]. Group 1: Passenger Experience - A passenger reported waiting for nearly half an hour without a taxi willing to accept a short-distance fare of approximately 4 kilometers, ultimately having to walk to find a taxi outside the designated area [2][3]. - During the waiting period, it was observed that some taxi drivers quoted unreasonable flat rates for short trips, indicating a potential exploitation of passengers [3][4]. Group 2: Regulatory Response - The Shenzhen Transportation Bureau is actively addressing the issue of taxi service quality and has implemented measures to enhance operational order and service, including strict enforcement against refusal and price negotiation violations [5][6]. - The bureau is exploring the feasibility of a "short-distance worry-free" model at the cruise center, similar to those in other transportation hubs, to improve service for short-distance passengers [6][7]. Group 3: Industry Challenges - The article points out that the taxi industry at the cruise center is facing challenges such as long waiting times for drivers and a low passenger volume, which contributes to the "short-distance refusal" phenomenon [4][7]. - The prevalence of flat-rate pricing instead of metered fares raises concerns about passenger rights and regulatory compliance within the taxi industry [7].