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从珍爱网关店说起,相亲网站为何被Z世代抛弃?
21世纪经济报道· 2025-03-24 10:20
Core Viewpoint - The recent closure of offline stores by the well-known matchmaking platform, Zhenai.com, reflects the structural issues faced by traditional matchmaking platforms in the digital age, highlighting a crisis in the traditional dating model and a shift in social interaction methods [2][4]. Group 1: Market Dynamics - Zhenai.com and other traditional matchmaking websites have experienced a decline since their peak in the mid-2000s, where they collectively raised over $60 million in funding from 2005 to 2007 [2]. - The closures of Zhenai.com stores are part of a broader trend indicating a trust crisis within the matchmaking industry, with high membership fees ranging from thousands to tens of thousands of yuan, while employee training focuses on financial assessment rather than relationship psychology or matching algorithms [2][3]. Group 2: Consumer Behavior - The 2024 CCTV 3.15 Gala reported that Zhenai.com and similar platforms have been accused of misleading consumers through attractive advertisements and false success stories, leading to fines for deceptive practices [3]. - Complaints against matchmaking websites have remained high, with issues including inducement to consume, contract deception, and refusal to refund, which erodes platform credibility [3]. Group 3: Generational Shift - There is a notable generational divide in dating preferences, with older generations valuing in-person matchmaking services, while younger generations (90s and Gen Z) prefer algorithm-based matching and app-based socializing [4][5]. - The traditional matchmaking model, which was once effective, is now seen as restrictive by younger users who favor more open and interest-based social interactions [4][6]. Group 4: Future Outlook - The closure of Zhenai.com stores symbolizes a broader transition in the matchmaking market from "intermediary-led" to "user-driven" services, necessitating a shift from being mere information intermediaries to becoming emotional service providers [6]. - As technology reduces information asymmetry and users regain control over their choices, matchmaking services are expected to evolve from anxiety-driven businesses to genuine connectors of happiness [6].