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不足150平方米的小空间内实现“一站式解决” 社保费“就近办”,方便快捷暖民心
Zhen Jiang Ri Bao· 2025-12-03 00:12
Core Insights - The article highlights the transformation of social security fee services in Zhenjiang, where a "one-stop" service model has been established to streamline processes for users, particularly benefiting flexible workers and delivery riders [1][2]. Group 1: Service Efficiency - The "nearby service" micro-hall allows users to complete social security fee-related tasks in under 10 minutes, significantly reducing the time and complexity previously required to navigate multiple departments [2]. - Since its launch, the micro-hall has processed over 7,000 transactions, with peak months seeing over 2,000 visitors, indicating high demand for the service [3]. Group 2: Facility Features - The micro-hall, occupying less than 150 square meters, includes four functional areas: service counters, self-service zones, promotional areas, and dispute resolution sections, enhancing user experience [4]. - The dispute resolution area has successfully handled 625 cases, achieving a resolution rate of 99%, demonstrating the effectiveness of the integrated service approach [4]. Group 3: Broader Impact and Future Plans - The service has established a "10-minute convenience service circle" across the city, with additional support from local banks to further facilitate social security fee transactions [5]. - Future plans include expanding the coverage of the "nearby service" network to ensure more users can access these convenient services [5].