网络市场经营秩序

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郑州市市场监管局行政约谈三家外卖平台企业 要求平台企业维护公平有序的网络市场经营秩序
news flash· 2025-07-22 13:09
Core Viewpoint - Zhengzhou Market Supervision Administration conducted administrative talks with three major food delivery platforms, requiring them to maintain a fair and orderly online market operation order [1] Group 1: Compliance and Responsibility - Platforms must enhance their sense of compliance and urgency in operations, ensuring strict qualification reviews and completing a comprehensive re-examination of merchant qualifications within a specified timeframe [1] - There is a focus on cleaning up illegal merchants, including those operating without licenses or using fraudulent licenses, and establishing a dynamic verification mechanism to ensure legal compliance [1] Group 2: Food Safety and Operational Standards - Platforms are required to strengthen food safety management by promoting "Internet + Bright Kitchen" online displays and achieving full coverage of "food safety seals" [1] - Strict adherence to delivery box cleaning and disinfection protocols is mandated to ensure safety during the delivery process [1] Group 3: Consumer Rights and Fair Competition - Platforms must standardize operational behaviors, prohibiting price fraud practices such as fictitious original prices and forced bundling, while ensuring clear labeling of product specifications and pricing units [1] - There is an emphasis on optimizing consumer rights protection mechanisms, including establishing a rapid online dispute resolution channel and prioritizing food safety complaints [1] - The platforms are instructed to maintain fair competition by eliminating practices such as fake reviews, malicious price cuts, and ensuring transparency in platform rules and penalties for violations [1]