营商环境体验官机制
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东胜区创新推行“体验官”机制 持续优化营商环境见实效
Huan Qiu Wang· 2025-11-19 10:56
Core Viewpoint - The Dongsheng District of Ordos City has established a "business environment experience officer" mechanism to optimize the business environment, which is crucial for promoting high-quality regional development [1][2]. Group 1: Mechanism Innovation - The experience officer team consists of diverse representatives from various sectors, including business personnel, media professionals, lawyers, and trade association representatives, to provide multiple perspectives on the business environment [2]. - The district has implemented a closed-loop management mechanism to ensure efficient problem resolution, enhancing communication and interaction between the government and businesses [2][4]. Group 2: Effective Problem Solving - Since the implementation of the experience officer mechanism, 92 issues have been reported and resolved with a 100% completion rate, demonstrating the effectiveness and responsiveness of the mechanism [4]. - The district has addressed specific community concerns, such as parking difficulties and traffic safety, by opening 45 internal parking spaces and constructing pedestrian bridges in key areas [6]. Group 3: Service Optimization - The district has achieved a 100% acceptance rate for administrative service items, with business registration processes being completed in half a day, and a reduction in required documentation for high-frequency services [6]. - The integration of smart judicial practices and enterprise needs has led to recognition as a "national model case" for smart courts, enhancing the legal business environment [6]. Group 4: Continuous Improvement - The experience officer system has transformed from a passive observer role to an active participant role, focusing on enhancing the happiness index of the community [7]. - The district plans to expand the experience officer team, diversify supervision activities, and improve the efficiency of problem identification and resolution to further enhance the business environment [7].