Group 1 - A consumer reported receiving a threatening message from a branch of Orange Hotel in Nanjing after canceling a reservation, which sparked controversy [1] - The consumer had booked a room at the hotel for February 18-19 but canceled due to safety concerns after being informed that the room required front desk access [1][6] - The hotel stated that both the consumer and the hotel have reported the incident to the police, who found that the message was not sent by on-duty staff, suggesting a possible hacking incident [6] Group 2 - The involved Orange Hotel branch, part of the Huazhu Group, confirmed that the hotel had recently undergone renovations and was in a trial operation phase, asserting that staff had no reason to send such messages [6] - The hotel emphasized that the IP address used to send the threatening message did not belong to front desk employees, and they expressed confusion over how the consumer received the message [6] - The hotel has been operational since 2020 and has recorded sales exceeding 20,000 [6]