Workflow
AI+视频通信
icon
Search documents
AI伴侣用户“四倍跃升”! Zoom(ZM.US)实现11个季度以来最强业绩增速
智通财经网· 2025-08-22 03:54
Core Insights - Zoom Video Communications reported stronger-than-expected annual revenue growth outlook and raised its profit forecast for the fiscal year, indicating successful adoption of its generative AI tools among enterprise clients [1][2] - The company expects total revenue for the fiscal year ending January to be approximately $4.83 billion, with non-GAAP earnings per share projected between $5.81 and $5.84, surpassing Wall Street's average estimates [1][2] - Despite facing competition from Microsoft Teams and a decline in consumer licenses, many enterprise clients continue to retain Zoom's services [1] Financial Performance - In the second quarter of fiscal 2026, Zoom's enterprise business sales grew by 7% year-over-year to $730.7 million, exceeding Wall Street's expectations [2] - The company reported a total revenue increase of 4.7% to $1.22 billion for the third calendar quarter ending July 31, with adjusted earnings per share of $1.53, significantly above average analyst forecasts [2] AI Integration - Zoom has embedded generative AI features into its communication and collaboration product line, including Meetings, Team Chat, Mail, Phone, and Contact Center, enhancing its software platform [3][4] - The AI Companion, a platform-level AI tool, has gained "millions" of monthly active users, quadrupling from the previous year, and is positioned as a key driver for revenue and profit growth [2][3] Product Features - The AI Companion is designed to coordinate and execute multi-step operations, such as automating information organization, drafting communications, and generating project briefs from meeting content [4] - New features like AI Expert Assist and Virtual Agent have been introduced to enhance the Contact Center capabilities, providing real-time knowledge support and natural language processing for customer interactions [5]