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Zoom Workplace for Frontline now available to improve on-shift communications and work management for frontline workers
Newsfilterยท 2025-04-16 13:00
Core Insights - Zoom Communications, Inc. has launched Zoom Workplace for Frontline, a mobile-first solution aimed at enhancing communication and work management for frontline workers across various industries [1][2]. Group 1: Product Features - Zoom Workplace for Frontline includes on-shift communications, work management capabilities, and the Zoom AI Companion to facilitate better connectivity and productivity for frontline workers [2][3]. - Key features include a real-time activity feed, auto-generated on-shift chat groups, push-to-talk functionality, shift swapping, task management, shift summaries, automatic shift reporting, smart natural search, and automatic translation [6]. Group 2: Market Positioning - The product is designed to address the needs of frontline workers, who constitute over 80% of the global workforce, thereby expanding Zoom's mission of delivering an AI-first open work platform beyond just knowledge workers [2]. - The solution aims to foster a more engaged, productive, and connected workforce by enabling frontline workers to stay connected and access critical information on the go [2]. Group 3: Company Overview - Zoom was founded in 2011 and is publicly traded on NASDAQ under the ticker ZM, with its headquarters located in San Jose, California [5]. - The company focuses on providing a platform that enhances human connection and teamwork through its open collaboration platform and AI Companion [5].