Core Insights - 8x8, Inc. reported accelerated growth in core service revenue and record cash generation for FY2025, with significant advancements in platform innovation and customer upgrades [2][3] - The company achieved $63.6 million in operating cash flow for FY2025, marking the highest consecutive two-year period of non-GAAP operating cash flow in its history [1][5] Financial Performance - In Q4 FY2025, operating cash flow reached $5.9 million, contributing to a two-year total of over $142 million [1][5] - Year-over-year quarterly service revenue growth accelerated to 4.6% in Q4 FY2025, up from 2.7% in Q3, with annual growth for the segment reaching 2.8% [3][4] - Net debt to trailing twelve-month EBITDA improved to 2.7x, down from over 6x in Q2 2023, with over $209 million in debt principal retired since August 2022 [5][6] Product and Market Strategy - The number of customers using three or more products increased by 13% year-over-year to over 700 in Q4 FY2025, indicating improved customer retention [7][8] - The company introduced AI integrations and saw a 72% surge in Microsoft Teams integration license sales, with over 550,000 cumulative seats deployed [7][9] - 8x8 is the first contact center provider to fully integrate rich communication services, enhancing its competitive differentiation [9][10] Future Outlook - Management projects total revenue for FY2026 to be between $702 million and $724 million, with anticipated non-GAAP operating income of $67.5 million at the midpoint [11] - The company expects to achieve high single-digit service revenue growth and double-digit operating margins by FY2028, with risks from the Fuze platform migration diminishing [11]