Core Insights - IBEX Limited, a leading provider of business process outsourcing and AI-powered customer engagement technology solutions, will present at the Sidoti Small-Cap Virtual Conference on March 18, 2026 [1] - The management team will also engage in one-on-one investor meetings throughout the day of the conference [2] Company Overview - IBEX is recognized as a global leader in outsourced business services and AI-driven customer experience solutions, supporting top brands in delivering exceptional customer experiences [3] - The company employs over 36,000 customer experience experts and utilizes advanced AI technology, extensive customer experience innovation, and deep business insights to create seamless customer journeys across various sectors including retail, e-commerce, healthcare, fintech, utilities, technology, and logistics [3]

Core Insights - Verizon has been recognized as America's Most Awarded Brand for Network Quality by J.D. Power for an unprecedented 35 consecutive times, highlighting its leadership in the wireless industry [1][2][6] - In the 1H 2025 RootMetrics study, Verizon was named the Best, Most Reliable, and Fastest 5G Network, further solidifying its position in the market [1][2][7] Company Performance - Verizon's ongoing investment in network infrastructure and innovative strategies has allowed it to maintain a high-performing network that serves millions of customers across the U.S. [2][3] - The company emphasizes unmatched reliability and coverage, with its 5G and 4G LTE networks providing extensive coast-to-coast service, reducing dropped calls, and ensuring dependable connectivity [5] Network Quality and Innovation - Verizon's 5G Ultra Wideband service offers high speeds and low latency, reaching over 280 million people with dedicated mmWave and C-band spectrum [5] - The company is committed to powering innovation across critical sectors, including utilities and public safety, by delivering secure, low-latency solutions [5] Customer Satisfaction - Verizon has achieved the highest number of awards in network quality from J.D. Power from 2003 to 2025, reflecting strong customer satisfaction with its network performance [6] - The company’s focus on AI-powered customer experience innovations aims to set new standards for customer expectations in connectivity [3]

Core Insights - Mosaicx has launched its next-generation Engage platform, which is an AI-native, omnichannel virtual agent solution designed for modern enterprises, showcasing its commitment to innovation and customer experience [3][4] - The company received the CCWomen's Best Workplace for Gender Equity Award, highlighting its dedication to fostering an inclusive workplace culture [2][4] Company Developments - The Engage platform aims to enhance customer interactions by enabling adaptive, voice-led, and personalized experiences, moving beyond traditional intent-based workflows [3] - Mosaicx's strategic priorities include leading with breakthrough technology, delivering measurable customer outcomes, and cultivating a high-performing, inclusive culture [4] - The new Engage platform is set to be generally available in Q3 2025, indicating a timeline for market introduction [4] Industry Impact - Mosaicx's innovations are positioned to improve customer retention, reduce operational costs, and provide faster time to value for clients across various sectors, including healthcare, financial services, and retail [4][5] - The company is part of WestCX under the West Technology Group portfolio, which is managed by affiliates of Apollo Global Management, indicating strong backing and resources for its initiatives [5]