DEARBORN, Mich., July 8, 2025 /PRNewswire/ -- Percepta, a customer experience (CX) leader purpose-built for the automotive industry, is celebrating 25 years of transforming customer engagement for premiere car brands across the globe. Launched in 1999 as a joint venture between TTEC Holdings, Inc. (NASDAQ: TTEC) and Ford, Percepta has evolved into a global CX partner operating in 13 countries and 60 markets, delivering seamless experiences across multiple channels—from voice and chat to email, social, and a ...