Financial Data and Key Metrics Changes - Macy's reported strong second quarter results, exceeding guidance for sales, margin, revenue, EBITDA, and EPS, marking the best quarter in 12 quarters for the company [8][19] - The company achieved a 1.4% comp performance in the reimagined 125 stores, while overall comp growth was only 0.1% [19][20] - SG&A expenses were reduced by approximately $30 million year-over-year, contributing to improved profitability [20] Business Line Data and Key Metrics Changes - The Macy's brand saw growth in both digital and physical sales, with a notable increase in the R125 stores [8][10] - Bloomingdale's experienced its fourth consecutive quarter of growth, with a comp increase of over 5.7% [8] - Bluemercury achieved its 18th consecutive quarter of growth, indicating strong performance across all business lines [8] Market Data and Key Metrics Changes - The company closed 64 underproductive stores last year, generating nearly $300 million in cash proceeds from asset sales [22] - The recapture rate of customers from closed stores was better than expected, contributing positively to overall sales [22] Company Strategy and Development Direction - The "Bold New Chapter" strategy aims to improve the quality of the enterprise over three years, focusing on reimagining the Macy's nameplate and enhancing customer experience [10][11] - The strategy includes closing underperforming stores, increasing staffing in key areas, and leveraging AI for operational efficiency [13][19] - The company is committed to being a multi-category, multi-brand, and multi-price point retailer to adapt to changing consumer preferences [15] Management's Comments on Operating Environment and Future Outlook - Management acknowledged uncertainty in the macro environment but expressed confidence in the execution of their strategy [14] - The company expects a more choiceful consumer in the upcoming seasons, embedding prudency in their guidance for the fall [36] - Management believes that the current environment will likely lead to market share consolidation, with Macy's positioned as a healthier retailer [40] Other Important Information - The company is focusing on enhancing its private brand portfolio, with new brands introduced and existing ones refreshed [57][58] - Macy's is actively managing inventory levels, with a 1% decrease in inventory in Q2, positioning itself well for future sales [54] Q&A Session Summary Question: Can you discuss the impact of the Bold New Chapter strategy? - The strategy has led to positive comp growth and improved customer experience, with a focus on staffing and store presentation [10][11] Question: What are the expectations for the environment into the back half of 2025? - Management expects a more choiceful consumer and has embedded a prudent guide for the fall season [36] Question: How do you expect tariffs to impact profitability? - Tariffs are expected to have a 40 to 60 basis point impact on gross margin, with ongoing efforts to mitigate these costs [43][44] Question: What trends are seen in the off-price business? - The off-price business remains healthy, with no signs of trade down among consumers [31] Question: How is the company managing inventory? - Inventory was down 1% in Q2, with a focus on maintaining a clean composition and responding to consumer demand [54] Question: What are the plans for pricing in the remainder of the year? - Pricing will be managed judiciously, with a focus on serving the customer while considering cost pressures [48][60]

Financial Data and Key Metrics Changes - First quarter net sales reached $4.6 billion, exceeding guidance of $4.4 billion to $4.5 billion [9][29] - Comparable owned plus licensed plus marketplace sales declined by 1.2%, better than the guidance of a decline of 4.5% to 2.5% [9][29] - Adjusted diluted EPS was $0.16, above the guidance range of $0.12 to $0.15, compared to $0.27 last year [11][33] - Gross margin was $1.8 billion or 39.2% of net sales, flat compared to the prior year [32] Business Line Data and Key Metrics Changes - Macy's net sales were down 6.5%, with comparable sales down 2.1% [30] - Bloomingdale's net sales increased by 2.6%, with comparable sales rising by 3.8% [31] - Blue Mercury net sales were up 0.8%, with comparable sales increasing by 1.5% [31] - Backstage outperformed the total Macy's fleet, while Marketplace achieved approximately 40% GMV growth [12] Market Data and Key Metrics Changes - International tourism negatively impacted comparable sales by about 30 basis points [10] - The go-forward business comps outperformed total, declining by 0.9% [10] Company Strategy and Development Direction - The company is focused on its "Bold New Chapter" strategy, which includes strengthening and reimagining Macy's, accelerating luxury, and modernizing operations [8][12] - The reimagined 125 locations outperformed the rest of the Macy's fleet, with a negative comp of 0.8% compared to a negative 2.1% for the total Macy's nameplate [12][30] - The company aims to diversify sourcing to mitigate tariff impacts, with 20% of products originating from China, down from over 50% pre-pandemic [19] Management's Comments on Operating Environment and Future Outlook - Management expressed cautious optimism for the second quarter, noting stronger performance in March and April compared to February [45] - The company anticipates a more choiceful consumer and plans to navigate an uncertain promotional environment [22][35] - Management highlighted the importance of maintaining a healthy inventory to sales ratio while being disciplined with inventory commitments [22][39] Other Important Information - The company plans to invest approximately $800 million in capital expenditures to support long-term growth [38] - SG&A expenses were relatively flat at $1.9 billion, with a percentage of total revenue at 39.9%, reflecting lower net sales [32] Q&A Session Summary Question: Sales guidance and consumer pressure - Management reaffirmed the annual sales guidance, noting stronger performance in March and April compared to February, and expressed cautious optimism for the rest of the year [44][45] Question: Impact of tariffs on pricing - Pricing is gradually being impacted by tariffs, with limited pricing seen in the second quarter, and management is negotiating with suppliers to manage costs [52][56] Question: Actions to capture market share - The company is focusing on product flow, improving marketing quality, and enhancing in-store experiences to capture market share [66] Question: Gross margin pressure in Q2 - Management indicated that gross margin pressure in Q2 will be influenced by markdowns and tariffs, with a focus on maintaining competitive pricing [68][69] Question: Inventory planning amid tariffs - The company plans to remain disciplined in inventory management, avoiding over-purchasing to mitigate tariff impacts [90] Question: Consumer health across income cohorts - Consumer health remains under pressure, but there is a positive response to newness and good value, particularly in categories like fine jewelry and big-ticket items [113][115]

Financial Data and Key Metrics Changes - First quarter net sales reached $4.6 billion, exceeding guidance of $4.4 billion to $4.5 billion [9][29] - Comparable owned plus licensed plus marketplace sales declined by 1.2%, better than the guidance of a decline of 4.5% to 2.5% [9][29] - Adjusted diluted EPS was $0.16, above the guidance range of $0.12 to $0.15, compared to $0.27 last year [11][33] - Gross margin was $1.8 billion or 39.2% of net sales, flat compared to the prior year [32] Business Line Data and Key Metrics Changes - Macy's net sales were down 6.5%, with comparable sales down 2.1% [30] - Bloomingdale's net sales increased by 2.6%, with comparable sales rising by 3.8% [31] - Blue Mercury net sales were up 0.8%, with comparable sales increasing by 1.5% [31] - Backstage outperformed the total Macy's fleet, while Marketplace achieved approximately 40% GMV growth [12] Market Data and Key Metrics Changes - International tourism negatively impacted comparable sales by about 30 basis points [10] - The go-forward business comps outperformed total, declining by 0.9% [10] - The luxury segment showed resilience, with Bloomingdale's and Blue Mercury continuing their positive comp trends [14][15] Company Strategy and Development Direction - The company is focused on its "Bold New Chapter" strategy, emphasizing omni-channel performance and reimagining store locations [8][9] - The strategy includes strengthening Macy's, differentiating luxury offerings, and modernizing operations [15][16] - The company aims to leverage generative AI to modernize its supply chain and improve inventory allocation [9][12] Management's Comments on Operating Environment and Future Outlook - Management expressed cautious optimism about the second quarter, noting improved performance in May compared to earlier months [43][44] - The company is navigating uncertainties related to tariffs and consumer behavior, with a focus on maintaining flexibility in inventory commitments [22][23] - Management highlighted the importance of strategic pricing decisions to offset tariff impacts while remaining competitive [45][46] Other Important Information - The company closed 64 underperforming locations as part of its strategy [25] - The impact of tariffs is estimated to affect annual gross margin by roughly 20 to 40 basis points [20] - The company plans to invest in customer-facing initiatives funded by savings from closed locations [32][38] Q&A Session Summary Question: Sales guidance and consumer pressure - Management reaffirmed annual sales guidance, noting stronger performance in March and April compared to February, with cautious optimism for the rest of the year [43][44] Question: Strategic pricing decisions - Pricing adjustments are being made selectively, with a focus on maintaining value for customers while managing tariff impacts [45][46] Question: Impact of tariffs on pricing and consumer willingness - Pricing is gradually being integrated into the system, with limited increases observed in the second quarter [51][52] Question: Actions to capture market share - The company is enhancing product offerings, improving marketing quality, and enhancing in-store experiences to capture market share [65][66] Question: Reimagine 125 performance and future plans - Management remains optimistic about the Reimagine 125 initiative, with improvements noted in March and May [75][76] Question: SG&A guidance range - The SG&A guidance range provides flexibility to navigate various scenarios amid uncertainty [78][79] Question: Consumer health and category performance - Consumer health remains under pressure, but there is a positive response to newness and value [114][115]

Financial Data and Key Metrics Changes - For FY 2024, the company achieved net sales of $22.3 billion, with a comparable sales decline of 0.9% versus 2023, an improvement of 510 basis points [15] - GAAP diluted earnings per share were $2.07, while adjusted diluted earnings per share were $2.64 [15] - Operating cash flow reached nearly $1.3 billion, and the company ended the year with $1.3 billion in cash, an increase of $272 million from the prior year [15] Business Line Data and Key Metrics Changes - Macy's saw four consecutive quarters of positive growth at its first 50 reimagined locations, with initiatives including improved staffing and visual merchandising [16][17] - Bloomingdale's returned to positive annual comparable sales growth, achieving the highest fourth quarter in the company's history [18] - Blue Mercury experienced its fourth consecutive year of positive comparable sales, opening 17 new locations and remodeling seven stores [20] Market Data and Key Metrics Changes - The company closed 64 underperforming Macy's stores and one Bloomingdale's location as part of its strategy to rationalize its store portfolio [27] - The company reported a return to positive digital sales growth in the fourth quarter, indicating a recovery in online shopping performance [17] Company Strategy and Development Direction - The "Bolder Chapter" strategy aims to enhance customer experience and create a more agile business, focusing on improving shopping experiences and operational efficiency [16][21] - The company is committed to ongoing board refreshment, with an average board tenure reduced to 4.2 years, down from 5.3 years last year [29] Management's Comments on Operating Environment and Future Outlook - The management acknowledged the current volatility in the market but expressed confidence in the company's strategy and leadership to navigate these challenges [24] - The company remains committed to enhancing customer experience while strategically investing in growth initiatives [24] Other Important Information - The company returned $192 million to shareholders through quarterly cash dividends, reflecting a 5% increase per share from 2023 [15] - The leadership team is evolving, with Tom Edwards set to join as COO and CFO, indicating a focus on strengthening the company's financial position [22] Q&A Session Summary Question: Plans to sell more of Macy's real estate? - The company is rationalizing and monetizing underperforming store locations as part of its strategy, having closed 64 Macy's and one Bloomingdale's location in 2024 [26][27] Question: Approach to board refreshment? - The company is committed to board refreshment, with a focus on having the right mix of skills and reducing average board tenure [29][30] Question: Dynamic of Macy's vendor relationships? - The company maintains strong vendor relationships and has attracted new vendors as part of its transformation strategy [31][32] Commentary: Appreciation for leadership and store updates? - The management expressed pride in the State Street store and its historical significance, emphasizing ongoing efforts to maintain its legacy [35][36]

4Q24 Earnings March 6, 2025 Safe Harbor Statement All statements in this presentation that are not statements of historical fact are forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. Such statements are based upon the current beliefs and expectations of Macy's management and are subject to significant risks and uncertainties. Actual results could differ materially from those expressed in or implied by the forward-looking statements contained in this prese ...