Workflow
Brand identity refresh
icon
Search documents
Choice Hotels International Introduces Sharpened Brand Identities and Refreshed Brand Prototypes for Comfort and Country Inn & Suites by Radisson
Prnewswire· 2025-03-18 13:00
Core Insights - Choice Hotels is focused on enhancing the Comfort and Country Inn & Suites brands by providing value to both owners and guests, leveraging brand recognition and franchisee support [1] - Extensive owner feedback and customer studies have led to refreshed brand identities and prototypes aimed at improving hotel performance and guest satisfaction [1][6] Brand Overview - Comfort brand has over 2,100 locations and 122 in the pipeline, offering a welcoming atmosphere for business and family travelers [2] - Country Inn & Suites emphasizes generous hospitality with a residential ambiance, featuring friendly service and complimentary offerings like freshly baked cookies [3][13] Prototype Enhancements - The updated prototype for both brands includes intuitive designs, refined furniture, and energizing color schemes to enhance guest experiences [3][4] - Country Inn & Suites' prototype adds three keys within the existing footprint and reduces the time to open hotels by 30% through streamlined ordering processes [4][5] Performance Metrics - Country Inn & Suites reported a 19-point increase in RevPAR Index and a 20% rise in direct online contributions, alongside growth in revenue from group and business travelers [7] - Choice Hotels achieved the opening of 107 hotels across its upper midscale segment last year, indicating strong development growth [7] Franchisee Support - Choice Hotels provides franchisees with tools like ChoiceMAX for revenue management and ChoiceConnect for property management, aimed at maximizing financial gains [8] - The company’s direct channels, including ChoiceHotels.com and the mobile app, have seen increased booking conversion rates, enhancing franchisee revenue potential [9] Loyalty Program - Both Comfort and Country Inn & Suites participate in the Choice Privileges rewards program, which has over 69 million members and access to more than 7,100 hotels globally [9] Company Overview - Choice Hotels International operates over 7,500 hotels across 46 countries, with a diverse portfolio of 22 brands catering to various traveler needs [11] - The Comfort brand has been a trusted name for over 40 years, known for its smoke-free properties and complimentary amenities [12]