Capability Overhang
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OpenAI finds AI ready for primetime—but many businesses aren’t
Fortune· 2026-01-28 12:52
Good morning. AI has officially moved into the mainstream. At last week’s World Economic Forum in Davos, OpenAI CFO Sarah Friar noticed a shift: AI is no longer treated as a future experiment or a side conversation. Instead, world leaders are discussing it alongside geopolitics, energy, and security—as a core piece of economic infrastructure.But there’s a problem. Most organizations aren’t actually using AI to its full potential. Friar, who joined OpenAI in June 2024, kept hearing the same concern at Davos: ...