Product Strategy - The company initially underestimated the importance of a comprehensive data science experience, including data science notebooks, for its customers [2] - The company's engineering team initially resisted developing data science notebook capabilities, which proved to be a missed opportunity [2] Go-to-Market Strategy - The company's focus on optimizing for its IPO led to a slowdown in new logo acquisition [3] - Prioritizing upselling to existing customers over acquiring new customers negatively impacted the company's growth engine [3][4] - Sales representatives shifted their focus to existing revenue streams due to hiring freezes, neglecting new customer acquisition [4] - The company experienced a period of approximately two years where it lost focus on new logo acquisition, which had a detrimental effect [4] Financial Performance - The company had a net retention rate of 177% during the period leading up to its IPO [3]