Financial Data and Key Metrics Changes - Sales grew 7.5% year-over-year to reach $3 billion, with a comparable sales increase of 0.3% [4][23] - Digital sales accounted for 36.7% of total sales [4] - Restaurant-level margin was 24.5%, a decline of 100 basis points year-over-year [4][23] - Adjusted diluted EPS was $0.29, an increase of 7% over last year [4][23] - Full-year comps are now anticipated to decline in the low single-digit range [23] Business Line Data and Key Metrics Changes - The company opened 84 new restaurants, including 64 Chipotlanes [4] - Marketing costs increased to 3% of sales, up 90 basis points from last year [26] - Cost of sales was 30%, a decrease of 60 basis points from last year, primarily due to menu price increases and cost efficiencies [24] Market Data and Key Metrics Changes - The consumer cohort with household income below $100,000 represents about 40% of total sales and is dining out less often due to economic concerns [5] - The 25-35 age group, which is a significant demographic for the company, is facing challenges such as unemployment and increased student loan repayments [5] Company Strategy and Development Direction - The company aims to strengthen its consumer flywheel by improving execution, enhancing communication of value, and accelerating menu and digital innovation [6][21] - Five key strategies include running successful restaurants, sustaining world-class leadership, amplifying technology and innovation, expanding access, and enhancing brand visibility [7] - The company plans to expand its restaurant openings in North America and internationally, targeting 7,000 restaurants long-term [18][20] Management's Comments on Operating Environment and Future Outlook - Management acknowledged that the third quarter performance fell short due to macroeconomic pressures but expressed confidence in returning to positive transaction growth [4][22] - The company is focused on delivering value and improving guest experiences despite the challenging economic backdrop [24][66] - Management anticipates inflation to remain in the mid-single-digit range and does not plan to fully offset this in the near term [24] Other Important Information - The company is rolling out a High-Efficiency Equipment Package (HEAP) to improve throughput and culinary execution [10][11] - A catering pilot program has been launched, with plans for a full marketing push to drive demand [15] - The company is working on a new creative campaign to better communicate its value proposition [16] Q&A Session Summary Question: Pricing strategy for 2026 - Management indicated a slow and measured approach to pricing in 2026, focusing on traffic growth over margin expansion [31][32] Question: Confidence in returning to mid-single-digit same-store sales - Management remains confident in returning to mid-single-digit same-store sales, depending on consumer conditions [35] Question: Traffic perspective and losses - Significant pullback is observed from the consumer cohort under $100,000, with losses attributed to dining out less rather than competition [41] Question: HEAP throughput results - Early results from HEAP indicate improved labor efficiency and guest experience, with positive feedback from pilot locations [46] Question: Menu innovation for 2026 - Management plans to increase the pace of culinary innovation, including new limited-time offers and sauces [87]

Financial Data and Key Metrics Changes - Sales grew 7.5% year-over-year to reach $3 billion, with a comparable sales increase of 0.3% [4][24] - Digital sales accounted for 36.7% of total sales [4] - Restaurant-level margin was 24.5%, a decline of 100 basis points year-over-year [4][24] - Adjusted diluted EPS was $0.29, an increase of 7% over the previous year [4][24] - Full-year comparable sales are anticipated to decline in the low single-digit range [24] Business Line Data and Key Metrics Changes - The company opened 84 new restaurants, including 64 Chipotlanes [4] - Marketing costs increased to 3% of sales, up 90 basis points from last year, reflecting accelerated marketing spend [27] - Cost of sales was 30%, a decrease of 60 basis points from last year, primarily due to menu price increases and cost efficiencies [25] Market Data and Key Metrics Changes - The consumer cohort with household income below $100,000 represents about 40% of total sales and is dining out less often due to economic concerns [5] - The 25 to 35-year-old age group, which is a significant demographic for the company, is facing headwinds such as unemployment and increased student loan repayments [5] Company Strategy and Development Direction - The company aims to strengthen its consumer flywheel by improving execution, enhancing communication of value, and accelerating menu and digital innovation [6][22] - Five key strategies include running successful restaurants, sustaining world-class leadership, amplifying technology and innovation, and expanding access through new restaurant openings [7][19] - The company plans to expand its catering business, which currently represents 1-2% of sales, compared to 5-10% for peers [16] Management's Comments on Operating Environment and Future Outlook - Management acknowledged that the third quarter performance fell short of expectations due to macroeconomic pressures [4] - The company is focused on transaction-led growth and aims to return to consistent positive transaction growth [23] - Management expressed confidence in the long-term growth potential, targeting 7,000 restaurants in North America and expanding internationally [23][21] Other Important Information - The company is rolling out a High-Efficiency Equipment Package to improve throughput and culinary execution [11][12] - The effective tax rate for Q3 was 23.1% for GAAP and 22.8% for non-GAAP [29] - The company ended the quarter with $1.8 billion in cash and no debt, having repurchased $687 million of its stock [29][30] Q&A Session Summary Question: Pricing strategy for 2026 - Management indicated a slow and measured approach to pricing in 2026, with plans to not fully offset inflation in the near term [32][33] Question: Confidence in returning to mid-single-digit same-store sales - Management believes it is possible, depending on consumer conditions, with a focus on transaction-led growth [36][37] Question: Comp expectations for Q4 - Management expects Q4 comps to decline in the low to mid-single-digit range due to ongoing economic uncertainty [38][39] Question: High-Efficiency Equipment Package results - Early results show labor efficiency gains and improved guest experience scores, with positive feedback from pilot locations [41][42] Question: Menu innovation for 2026 - Management plans to increase the pace of culinary innovation, including new limited-time offers and sauces [76][78]