Core Insights - DataCapable has made a significant hire by appointing Sandy Buzzard as Chief Customer and Communications Officer, emphasizing its commitment to customer-centric innovation in outage detection and response [2][3] - Buzzard brings 15 years of experience from Duke Energy, where she successfully managed high-stakes outage events and developed industry-leading communication strategies [3][4] - The appointment aligns with increasing challenges in the energy sector, particularly due to extreme weather events, highlighting the need for real-world expertise and actionable solutions [5] Company Strategy - Buzzard will lead the customer communication strategy across all product lines and develop proactive crisis-response tools to enhance customer engagement [6] - DataCapable aims to transform the utility industry by not only providing tools but also delivering comprehensive solutions that address the complexities of outage management [6] Industry Context - The energy sector is facing mounting pressures from extreme weather and grid stability issues, necessitating partnerships with companies that have practical experience and innovative strategies [5] - Trust and effective communication are critical in the utility industry, where downtime can result in significant financial losses [6]