Customer service in banking
Search documents
M&T Bank Awarded for Its Commitment to Serving Small-Business and Middle-Market Customers
Prnewswire· 2026-02-11 14:15
Core Viewpoint - M&T Bank has been recognized as the Best Bank for small-business customer service and middle-market customer satisfaction in the U.S. by Crisil Coalition Greenwich, highlighting its commitment to these customer segments [1]. Group 1: Awards and Recognition - M&T Bank received seven Coalition Greenwich 2026 Awards for excellence in small-business and middle-market banking [1]. - Specific awards include Best Bank for Trust, Product Capabilities in Cash Management, Ease of Making Payments, and Customer Service for Small Business Banking, as well as Product Capabilities and Satisfaction with Cash Management Sales Specialist for Middle Market Banking [1]. - Since 2011, M&T has earned a total of 186 Coalition Greenwich Awards, underscoring its established reputation in customer service [1]. Group 2: Company Overview - M&T Bank Corporation is a financial holding company headquartered in Buffalo, New York, with a branch and ATM network spanning the eastern U.S. from Maine to Virginia and Washington, D.C. [1]. - The bank provides a range of banking products and services, along with trust-related services in select markets both domestically and internationally [1].