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Customer success strategies linked to post-earnings gains
Yahoo Finance· 2025-10-23 15:21
This story was originally published on CFO Dive. To receive daily news and insights, subscribe to our free daily CFO Dive newsletter. Dive Brief: An analysis of publicly traded professional services firms, conducted by business software provider Certinia, found a strong correlation between customer success strategies and stock price increases after quarterly earnings results, according to a recent report on the findings. Companies focused on customer success or net revenue retention — which measures how ...
The Sales Playbook for Founders | Startup School
Y Combinator· 2025-08-15 14:00
[Music] At YC, we work with a ton of founders who are navigating the B2B sales process for the very first time. And I often notice some very common and easily avoidable mistakes that I want to talk about today. So, I'm going to describe the typical progression that a B2B founder goes through.normally starting with something like a a really poorly defined and overly long unpaid design partnership uh all the way through to the like the pro move which is a rapid well-defined tightlyun sales process that result ...