Core Insights - The article discusses the heightened focus on cybersecurity awareness among banks and credit unions during October, emphasizing the importance of educating consumers and businesses about financial threats [1][2]. Group 1: Cybersecurity Awareness Campaigns - Many financial institutions implement thematic weekly communications to educate customers on cybersecurity, with some banks adopting a consistent message throughout the month [2]. - First Federal Community Bank of Bucyrus utilizes a "weekly game plan" focusing on five themes: strong authentication, spotting scams, device and network safety, protecting kids and seniors, and a Halloween special [3]. - The bank provides weekly one-pagers with advice, reinforcing foundational "cyber hygiene" principles such as avoiding public Wi-Fi [3]. Group 2: Password Security Evolution - The consensus on strong password requirements has shifted from complex character strings to longer, memorable passphrases, which are now recommended by many banks [5][7]. - Passphrases consist of multiple random words, making them easier to remember and harder to crack compared to traditional passwords [9]. Group 3: Managing Customer Expectations - Banks communicate clearly what information they will never request from customers to combat impersonation scams, using direct language to set expectations [10]. - Institutions like Capital One and Eastern Bank explicitly state they will not ask for sensitive information over the phone or via email [10]. Group 4: Identifying Scams and Fraud - Financial institutions educate customers about various scams, including check fraud and the risks associated with immediate digital payments like wire transfers and Zelle [12][13]. - Banks highlight different forms of impersonation attacks, collectively referred to as the "-ishing" family, which includes phishing, vishing, smishing, and quishing [13][14].